PAINT FOR CARS .COM Discount auto paint Internet, New Jersey

I have to say that I agree with Ed. I placed an order with them a few months ago and it was delivered on time and accurately. I placed my second order with them on 6/30, with an expected delivery date of 7/3 and it never showed up. I figured with the holiday it was running late. I emailed them on 7/3 as to why my order had not shipped yet?

They responded on 7/5 with " I had a shipping delay and it will be sent out first thing Monday moring". Still no paint the following week!  After another follow up by email, (now get this), Paintforcars.com sends out a mass email to 10 people saying "we are having issues getting the clear coat reducer, you can respond and cancel if you like, but we will have it shipped to you by next week".

First off, who the h@ll shares your personal email with nine other people? How does this company have a A plus rating with the BBB and still remain in business for 20 plus years with business practices like this? Today is 7/22 and still no paint. My emails have gone unanswered and their phone number goes to voice mail, saying mailbox is full at this time and cannot take messages! I have a half finished paint job, a 422.94 order still sitting at the facility and no answers.

What an absolute waste of my time! I will never purchase nor recommend this company to anyone. Matter of fact, I think I will email the other nine people on the mass email and see if they have received their orders. My opinion, buyer beware and stay away from this company if you have time sensitive painting projects for your customers!!

I totally disagree with Ed`s report. I have purchased several gallons of paint from Trinity- Paintforcars and their paints are awsomely fantastic. Never once have I had to wait very long before their customer service returned my calls. I wouldnt trust my 1979 f250 4x4 and my 1989 gt pony to just any paint companys paint. Thats why I only trust Paintforcars for my auto paints. Trinity is a outstanding company and their customer service is second to none.

 I am an end user of the products they sell. I have made many purchases of their products and i have to say  only one time did i have an issue with a purchase. I called the Customer service and yes i had ot leave a messge but the have resolved the issue promptly. If i had a question and emailthem the respond within a resonable time or they would have a tech call me to discuss my problem. I have never in the 2 or so years experienced anything like discribed in the report. I think it is an isolated incident  and shgould not reflect on the reputation of this Distributer.

I'm writing in regards to a negative reort I read about this company and quite honestly I have to totally disagree with the other persons comments. As of todate I have purchased roughly 10 gallons of paint / clear coat from Paintforcars.com and have never experienced a problem with their service or their product! It should also be noted here I am not a professional paint shop just an individual that likes to work on and paint cars. The only problem I can see is not the company but the expoectations people may have with the product if they are not familar with spray painting or have the right equipment. Today it would seem everyone is an expert at something so they think and when things don't turn out the way they thought they should....they blame the product or the company..not their lack of experience or ability to read....Painting cars takes time and that means work, cleaning the grease and finger prints off, sanding, taping, adjusting the flow of the gun and of course knowing when it is to cold, hot or humid. 

Yap everyone is willing to critize or sometimes can't read...but before you do know what your doing and who your hurting...In closeing I,ve painted my wifes yellow mustang 2004, my 2006 F150 Lariat, daughters Gram Am and numerous freinds cars and they look show room!!....If your not sure how to paint a car watch YOUTube videos over and over eventually you'll get a great job and if you mess up sand it down after it dries and try again..

Whats the difference between a new car and an older one....how the shine!!! Have fun and good luck. THumbs up to Paintforcars.com

My name is Ed Dunn from New York, and I am a real person look me up on the web....

To any and all past, current and future customers

We here at Trinity 1945 Inc. www.paintforcars.com would like to extend an apology. We understand there were issues with our customer service dept especially a few individual employees. Since this thread has been started we have identified and corrected these issues. We now employ a new customer service staff trained to assist you with your needs and concerns during our normal business hours. Tech support and customer service is also available online through our website by using the contact us button. All comments and emails will be responded to ASAP. If you need assistance with any matter pertaining to our products or our company policies please contact us. 

Thank you 

Trinity 1945 Inc
www.paintforcars.com

Ed, you're an a**. Your complaint in no way says you got "ripped off" yet you're slandering a company on the internet, damaging their business.

Based on the way you overreacted to receiving a full refund, I would guess you're going to be one of the people finding it difficult to make purchases as more companies to filter bad customers come online.