Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #758099

Complaint Review: Paint Zoom - Internet

  • Submitted:
  • Updated:
  • Reported By: Tos — Miami Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Paint Zoom Internet United States of America

Paint Zoom They took the money from my Discover card twice. Internet

*UPDATE Employee: Your Paint Zoom Charges

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

When I first order the item. I called them 4 days late, because they took the wrong amount of money off my card. So I was told that I would get a credit to my account. So when I looked today 7/29/11, they took additional money out my account. I call the 1800# and guess what the phone lines are not working until next week at 10am. I called my Discover they told me it's nothing they can do about it until 15 after transaction has been made. I will never order anything else off line. That was my first time ordering something. They are a rip-off. Then I have a chat with the rep online I tell her what the problem is, she tell me I need to verify this with their customer service team. And then she cut the conversation short and say Thank you for visiting us today. It has been pleasure assistiong you. She didnt assist me with nothing.

This report was posted on Ripoff Report on 07/29/2011 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/paint-zoom/internet/paint-zoom-they-took-the-money-from-my-discover-card-twice-internet-758099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Your Paint Zoom Charges

AUTHOR: Mary - (United States of America)

POSTED: Thursday, August 04, 2011

Hi Tos,

I work for the Paint Zoom company. I am sorry that you could not get through to customer service. Our systems were down for a massive upgrade. 

I am sorry that you have now been charged twice for an order. Please email me directly at marya@paintzoom.com so I can locate your order and see what is going on.

I look forward to hearing from you.

Thank you,

Mary

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now