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Report: #84990

Complaint Review: PALMONE.COM - Handspring - Internet

  • Submitted:
  • Updated:
  • Reported By: Brighton Massachusetts
  • Author Not Confirmed What's this?
  • Why?
  • PALMONE.COM - Handspring http://www.handspring.com/ Internet U.S.A.

Palmone PALMONE.COM Handspring Would not honor what was posted on web sight, still waiting for refund Internet

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Ordered a treo 600 with service through T-Mobile at the Handspring/Palmone web sight. The pricing for the phone service was advertised at $19.99 for phone service and $19.99 for internet service.

Upon receiving the phone the internet access was not activated. Called both T-Mobile and Palmone neither would honor the pricing, saying that it was a mistake on the Palmone web sight. Palmone admitted that that was the plan that I signed up for but they could not honor the pricing.

I returned the phone 3 days later. Have a UPS tracking number showing it was singed for at Palmone return center. Still no credit back to my charge card 7 days after received back at Palmone.

Aaron
Brighton, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 03/23/2004 08:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/palmonecom-handspring/internet/palmone-palmonecom-handspring-would-not-honor-what-was-posted-on-web-sight-still-waiting-84990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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