Report: #1120315

Complaint Review: Papa Johns Pizza Incorporated - Louisville Kentucky

  • Submitted:
  • Updated:
  • Reported By: William Browne — Los Angeles California
  • Papa Johns Pizza Incorporated 2002 Papa Johns Boulevard Louisville , Kentucky USA

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On 2 FEB 2014 at approximately 14:00 hours PST, an advertisement appeared on Fox 11 Los Angeles prior to the Super Bowl game on TV. It was John Schnatter, CEO of Papa Johns Pizza Incorporated. He said: "Order a pizza now and use coupon code PJMVP and get a free pizza. There was no disclaimer to ask for details or anything to indicate that restrictions apply. I called Papa Johns Pizza for my free pizza as advertised. I was told that in order for you to get the free pizza, you must make a $15 minimal purchase first. This is not calling now and getting a free pics. This is 2 pizzas for half off at best. I have sent a demand letter for a free pizza. I wrote that if they don't do it, I will file a complaint with the California Secretary of State as well as the California Department of Corporations. I will also file a small claims case locally. Damages will be the price of a pizza, legal filing fees and punitive damages. I allege that this is willful intent to deceive the public and false advertising. 17500 B&P.

This report was posted on Ripoff Report on 02/02/2014 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/papa-johns-pizza-incorporated/louisville-kentucky-40299/papa-johns-pizza-incorporated-pj-usa-john-schnatter-ceo-false-advertising-willful-intent-1120315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#10 General Comment

Now reading issues??

AUTHOR: Tyg - ()

POSTED: Sunday, February 16, 2014

 Sorry to say this buddy but I didnt bet you anything. Your reading comperhension is off. Look at the title of the rebuttal it will tell you who posts it. Funny you take a picture of a box and thats proof of them giving you a free pizza? Wouldnt a reciept be a better bit of proof. If it was free then there would be a reciept showing a $0 purchase. Then you would be able to claim your "prize". I owe you nothing and stand by my post.

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#9 Author of original report

Today I received my free pizza...

AUTHOR: William B - ()

POSTED: Tuesday, February 04, 2014

 I received a phone call this afternoon from papa .ohns corporate office. I was given another coupon code. when I ordered and applied it, it gave me a free large 3 topping pizza. I took a picture of the label on the free pizza label that arrived to prove uy. it sats free pizza per hq. Now that you lost yhe bet tyg, what do you owe me besides an admition that you were wrong?

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#8 Consumer Comment

I will take that bet.

AUTHOR: Robert - ()

POSTED: Monday, February 03, 2014

How much do any of tou want to bet that I WILL get that free pizza?

I'll take that bet.

However, since you are so keen on specific directions and terms..here they are..

I am not talking about you complaining to Papa Johns and them just giving you a free pizza as a "Customer Service" issue. 

You MUST file a suit in a California Superior or Municipal Court(and I am including Small Claims). 

You MUST provide the Court Location and Docket Number on this post.  Including the Court Date.

You MUST properly serve the suit to the appropriate person at Papa Johns. 

You MUST prevail in court by having a Judge rule in your favor, a "default" judgment will not be considered a ruling in your favor.  An "out of court" settlement will not be considered a ruling in your favor.

You will scan a copy of the entire final court order showing the ruling on this site.

You MUST do this whether you prevail or do not prevail.

You at any time decide to not go through with this you MUST post that you have decided to stop pursuing this.  However, if at anytime this happens or you fail to provide updates you will have been considered to loose the bet.

Now if all of those conditions are met a mutually agreed upon place will be choosen(in lieu of that the US Postal Service can be used) and the looser of this bet will send the winner a $25 Papa John's Gift Card.

Oh and no I am not now or ever have been an employee of Papa John's, I just can't pass up a sure thing.


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#7 Author of original report


AUTHOR: William Browne - ()

POSTED: Monday, February 03, 2014

 I can tell you're an ignorant black person just by how you speak. Have YOU ever heard of a little tjing called freedom of speech? Ripoffreport has been sied and attacked in couet by ignoramuses like you and they always come out victorious. I am allowed to state my opinion on weather i feel i was ripped off or not. The courts have upheld this so you are kusy wrong. Secondly, if there are conditions to the deal then "ask for details" has to be stated. I found one of the versions of this commercial on YouTube so search papa johns Superbowl and listen tp what he says he says. "call up and give this code and get a free pizza " Period! I just left a message at John Schnatters office. How much do any of tou want to bet that I WILL get that free pizza?

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#6 General Comment

Really now...

AUTHOR: Tyg - ()

POSTED: Monday, February 03, 2014

 As you state there was no information on the screen, this means that when you called you were given the information. In order to qualify for a free pizza you needed to do X. You DID NOT do X so you dont get a free pizza. This isnt rocket science. They tell you when you call how to get the free pizza. You wont be getting punative damages, as you DID NOT SUFFER. Go ahead and call your lawyer Im sure they need a good laugh. Its funny because its stupid.

Your interpretation of the ad is what is getting you into this situation. And just so you dont think youre going to win, let me point out to you, that what YOU have done IS ILLEAGL!! The web is by definition a MEDIA OUTLET. YOU have posted a negative review with no basis for the complaint OTHER then how you interpreted it. What you have done, legally speaking is take a full size ad out in EVERY printed publication. That makes what you are doing fall into 3 catagories.

Since youre so keen on spouting law, look up Slanderous Speech, Defamation of Character, and Character assassination. These are all crimes YOU are NOW guilty of. If ANYONE has a RIGHT to punative damages, its PapaJohns. They have MUCH better lawyers then you can ever afford. So I encourage you to continue your rant and tirade as it will only make the matter worse for you. Those of us that volenteer to assist on this site know all to well how quickly YOUR post will make it into the correct hands.

And just because you dislike what someone says is no reason to name call. Stacey has been around and helping on this site for quite awhile. You should apologize for your comment. A little critical thinking goes a long way. How EXACTLY are you supposed to ENTER a code over the phone? It looks like the entire promo was meant to be used online only. So Staceys information is NOT ONLY CORRECT, But the CORRECT way to redeem the free pizza. So all you have done is show everyone that reads your post that you are HIGHLY childish and immature and have no base in reality.

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#5 Author of original report

Stacey you ignorant S***...

AUTHOR: William B - ()

POSTED: Monday, February 03, 2014

Try to pay a little bit of attention Honey. Im I'm talking about what he said on his TV commercial not what the directions on the website say.

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#4 Consumer Comment

Here ya go genius

AUTHOR: Stacey - ()

POSTED: Sunday, February 02, 2014

 How To Qualify                                                

  • You must enter the promo code PJMVP when you place your order at papajohns.com or on our mobile apps to qualify. Click here to learn how to enter promo codes.
  • Your order must be for $15 or more and must be completed on or before Sunday, February 2, to qualify for the large FREE PIZZA with up to three toppings on a future order.
  • 25 bonus Papa Rewards points will be deposited in your account Monday, February 3. You may then redeem the 25 bonus points for a large FREE PIZZA with up to three toppings.

From the Papa John's website.  Guess you were too busy calling your Attorney to file that lawsuit!  Good luck cause you are just gonna make a big fool of yourself like you did filing this bogus report.  And NO I do not work for them and I can't stand their pizza.

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#3 Author of original report

This is not about money for me...

AUTHOR: William B - ()

POSTED: Sunday, February 02, 2014

 This is about them having to show up or pay someone to show up in a California Court for their false ad. How much you want to bet that they will be more careful next time. I am telling you the complete truth. The ad was only 15 seconds long and all he had time to say was this exactly: Call today and use coupon code PJMVP and get a free pizza. That's it. There was a large graphic behind him that said FREE PIZZA.

In California, when you file a complaint with the department of corporations, the company you complain about is automatically chatged $250 by the state to covet the cost of investigating the complaint and the dept of insurance does the same thing. This will cost them if they don't give me the free pizza that was offered to all eho who call.

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#2 Consumer Comment

Selective Hearing...

AUTHOR: Robert - ()

POSTED: Sunday, February 02, 2014

Here is a thought.  Could you even be the slightest remote possibly that you mis-heard the ad, or just ignored the part about getting the pizza after spending $15?

No of course not, you are going to claim that you were listening and watching the commercials intently..you might even say you were "glued" to the screen.  After all you must have had some ESP that if you did you would be rewarded by a magical code to get you free pizza.  Yea..that is so much more logical.

Well I hope you come back and let us know how your case went. 


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#1 Consumer Comment

I haven't seen the ad, but it sounds unlike the company to knowingly air a deceptive ad..

AUTHOR: Ken - ()

POSTED: Sunday, February 02, 2014

"I will also file a small claims case locally. Damages will be the price of a pizza, legal filing fees and punitive damages."

How does this work in YOUR state, most small claims courts do NOT allow Punitive damages..it takes a lawsuit for that.

Let us know, here on Ripoff Report how that works out for you.  It may be that since you're not actually out any money that it will be disallowed in small claims court.

I'll keep looking for the ad and see if you've interpreted it correctly/fairly.



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