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Report: #1411167

Complaint Review: Paradise Cleaners - Long Beach California

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  • Reported By: Jennifer — Long beach California United States
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  • Paradise Cleaners 6608 E Pacific Coast Hwy, Long Beach Long Beach, California United States

Paradise Cleaners Owner - Subha Paradise Cleaners damaged two of my sweaters and refused to reimburse me. Long Beach California

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I don't know when I have ever been more offended. The last time I picked up my clothing at Paradise Cleaners I noticed that two of my rayon sweaters had small holes in them in the exact same spot. I brought the sweaters back in to show the clerk and to let her know and she asked if I wanted them to repair the holes, but admitted it probably wouldn't work. I told her all I wanted was to get reimbursed for the sweaters which was a total of $60. She let me know that the owner would be contacting me. The owner never did contact me, when I went back to drop off more clothing I mentioned the sweaters. They were still hanging up right behind the clerk. The owner did contact me and when I told her I didn't want them fixed, that I wanted reimbursed she had nothing good to say.


She wanted a receipt from where I purchased the sweaters to prove the cost, I told her that I have had the sweaters for 2 months and didn't have the receipt. She informed me that since it had been 2 months she wouldn't help because the sweaters were not new so she would have to speak to the insurance company regarding the $60. She accused me of putting holes in the sweaters before I brought them in so that I could get money from her. She made it perfectly clear that it was not her fault and that I was lying. I got agitated but then calmed down. I tried to explain that I have been impressed with their service in the past with the exception of the sweaters and that is why I was bringing more clothing that morning. She once again accused me of lying. I asked her not to clean the clothing that I dropped off, that I would be picking it up along with my sweaters with the holes. I just don't understand her behavior, it was cruel and offensive all over $60.

This report was posted on Ripoff Report on 11/09/2017 06:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paradise-cleaners/long-beach-california-90803/paradise-cleaners-owner-subha-paradise-cleaners-damaged-two-of-my-sweaters-and-refused-1411167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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