Complaint Review: PARAGON SUPPORT - McKinney Texas
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- Author Confirmed
- PARAGON SUPPORT 5100 W ELDORADO PKWY McKinney, Texas United States of America
- Phone: 214-544-0102
- Web: http://paragonsupport.com/
- Category: Computer Help Desk
PARAGON SUPPORT HYGEIA PARAGON HOLDINGS THIEVES, TWO FACED, HORRIBLE SERVICES McKinney, Texas
*REBUTTAL Owner of company: Douglas E. Shaw is a Former Employee of Paragon Support
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Kevin Collins, V.P. is not a person you can trust. Stole commission from me. I put a major international client in front of him like I am supposed to and then he took all the commission from me.
Christian Lehinger the President, Chris Vincent the morbid looking tech and Bob Bourland and Tim Hartpence, I have them all sexually harrasing women on recording.
I dare you to log on to see how slow their system is. 4 Technicians constantly moving things around and none of them know what the other is doing. Log into their system and it is turtle slow. Totally rude to their clients. RUN, RUN VERY FAST.
They are not a company you want to do business with. Sign and then u r screwed.
This company has multiple law suits on it.
BEWARE, RUN FROM THIS COMPANY.
This report was posted on Ripoff Report on 07/20/2010 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/paragon-support/mckinney-texas-75070/paragon-support-hygeia-paragon-holdings-thieves-two-faced-horrible-services-mckinney-te-625138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Douglas E. Shaw is a Former Employee of Paragon Support
AUTHOR: Kevin Collins - (United States of America)
SUBMITTED: Wednesday, September 22, 2010
The correct phone number for Paragon Support is (469) 619-5444.
Douglas E. Shaw, former employee of Paragon Support, filled the role of cold calling/appointment setting for Paragon Support for a short period of time on or about November 2009 until on or about June 2010. Douglas E. Shaw became very upset when we could no longer afford to keep him as a paid member of our staff on or about June 2010. Douglas E. Shaw was given the opportunity to move to 100% commission sales person position and follow-up/close the one or two potential deals he had originated, but he declined to work in that capacity citing the need for a guaranteed base pay. On June 6, 2010, Douglas E. Shaw submitted a threatening message to our Contact Us page via our website: http://www.paragonsupport.com/contact.htm . We traced the IP address of the computer that submitted the message to the same exact IP address that Douglas E. Shaw used from home to login to our NetOffice system while he was working for Paragon Support. We have turned all of this evidence over to our legal counsel and the proper authorities and we continue to cooperate in their investigation into his threatening behavior.
Regarding the facts that Douglas E. Shaw reported in this Rip-off Report:
Douglas E. Shaw reported - Stole commission from me
In order to earn a commission, there must first be a closed deal (new client). No new client equals zero commission. Produce the evidence that you claim to have or remove the accusation(s).
Douglas E. Shaw reported - major international client he took all the commission
We do business in the continental US only. Produce the evidence that you claim to have or remove the accusation(s). Ive already addressed the stolen commission issue as outlined above. Produce the evidence that you claim to have or remove the accusation(s).
Douglas E. Shaw reported - I have them all sexually harrasing (sp) women on recording
Produce the recording that you claim to have or remove the accusation(s).
Douglas E. Shaw reported - 4 Technicians constantly moving things around and none of them know what the other is doing
Douglas E. Shaw is cold caller and he is not qualified on the technical aspects of our business. Produce the evidence that you claim to have or remove the accusation(s).
Douglas E. Shaw reported - Totally rude to their clients
Our customer satisfaction survey revealed that our customers love us and I have not received any complaints about anyone on the technical staff being totally rude to any of our clients. Produce the evidence that you claim to have or remove the accusation(s).
Douglas E. Shaw reported - This company has multiple law suits on it
There is no pending litigation at this time. So again, produce the evidence that you claim to have or remove all the accusation(s) in this report.
Kevin Collins, CEO of Paragon Support
(469) 619-5444
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