Paramed Home Health Care Client assistance, personal support Markham Nationwide

For the past 13 years or so one of my parents has been a client of this supposedly so called home help company and though the results have been mixed it has been terrible. Despite having at least two, or more of their so called support workers(PSWs) steal various items including family heirlooms, jewelry and so on we also earlier during this year had one employee assault the aforementioned person resulting in not only a concussion but also seizures, and an infection, all of which contributed to recent hospitalization. Even with video footage of this same person looking for, as well as through the client's wallet from what we were told they were never actually disciplined.  

Following the return home from hospital the aforementioned family member had a schedule aggressively shoved down their throat accompanied by little to no consistency. After less then seven days worth of service another incident occurred involving theft, however once again no actions were taken with this person would soon being back within one month.

When a meeting involving the appropriate parties did indeed take place it became nothing short of personal attacks, accompanied by numerous complaints & unsubstantiated claims made by staff. There was no apology given for prior employee misconduct, and as of yet there has been no follow up regarding disciplinary measures, instead they, along with CCAC are attempting to force an elderly person off of the waitlist for assisted living services.  

In addition I personally know of one other person who has undergone similar nonsense including false accusations who is no longer allowed to be present during service. Their parent is also teetering on the verge of losing service because the support workers do not like them. I also know of at least one former employee who quit because not only was management terrible, let alone extremely condescending, as well as disrespectful and rude but they were also unable to obtain regular shifts.

My advice, read the online reviews first before getting involved with this company in any fashion.