Report: #600128

Complaint Review: ParaSlim Force - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, May 04, 2010
Updated: Tue, May 04, 2010
Reported By: dallen — Boise Idaho United States of America

Author Not Confirmed

Why?

ParaSlim Force Internet United States of America

Phone: 1-877-327-8305
Web: www.paraslim.com
Category: Weightloss Programs

ParaSlim Force Charged my credit card after canceling program Internet

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I signed up for a sample and a trial period to try product and program. I had 14 days to try it ---- and then either cancel or I would then be charged monthly for weight loss capsules that would be shipped to me.

I received the sample product but didn't like it so I sent it back and canceled (online) two days before the trial period ended.

I just received my Visa bill and saw $49.98 charged by Paraslim AFTER the cancellation.

When I called them, they said that I my cancellation online was not for the product -- only for the online journal program. Of course, I thought I was canceling the whole program.

Nowhere in the cancellation process, does it spell out what you are canceling --- and what you are NOT canceling (by design, I'm sure now).

The Customer Service person on the phone says that it doesn't matter that I didn't like the product, or that I sent it back. I didn't cancel the "product subscription" so I owe the $49.98.

It spells out their No Refund policy in the fine print of terms and conditions --- but only if you don't cancel in time. I THOUGHT I HAD!

Now for the kicker ---- when Paraslim tried to charge my card for the full product amount of $79.98, it was rejected because I didn't authorize it. So, Paraslim charged $49.98 --- which is the amount that Visa holds any cardholder liable if unsatisfied with a business service or product.

Net/Net, Paraslim has the $49.98 and there is nothing I can do about it.

And, Paraslim Customer Service would not give me a supervisor or provide me with any names of upper management that I could talk to or contact. They stonewalled me completely.

A total scam ---- please beware!

This report was posted on Ripoff Report on 05/04/2010 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paraslim-force/internet/paraslim-force-charged-my-credit-card-after-canceling-program-internet-600128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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