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Report: #1420233

Complaint Review: ParcelHero - London England

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  • Reported By: Annoyed — trowbridge England / Wiltshire United Kingdom
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  • ParcelHero Brentford Lock - Brentford London, England United Kingdom

ParcelHero parcelhero . com Took my money and failed to provide a service and did not return my money London England

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On the 20th December 2017 I booked a shipment to be delivered from the UK to Mauritius, I was informed I needed to drop the parcel off at a local "drop off point" which I duly did. My parcel was due to be collected on the 21st and an estimated arrival date in Mauritius on the 26th December 2017. I happily paid £226.51 for the service.

I keenly followed tracking and noticed I saw little movement of the parcel, I was shocked to see no movement after several days, so I visited the drop off point only to see for myself was still at the same location. I contacted ParcelHero (some call Parcel Zero) and was advised to collect the parcel as there was issues with there couriers, I did this and sent the parcel by a reputable and reliable courier (Fedex), in doing this I saved £39. So now I won’t my money back!!! ParcelHero are not replying to my requests and have blocked me from messaging them on Facebook. They think they will get away with keeping my £226.51 but they are in for a shock. My Mission in life is to expose this company as this is the second time they have RIPPED me OFF and the world needs to know about this

This report was posted on Ripoff Report on 12/31/2017 02:33 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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