Complaint Review: Park West @ Sea - Dover Delaware
- Park West @ Sea 9 East Loockerman Street, Suite 1B Dover, Delaware U.S.A.
- Category: Auctions
Park West @ Sea ripoff Run-Around Dover Delaware
Rip-off Report Investigation: Park West receives a POSITIVE RATING from Rip-off Report -commitment to providing excellent customer service, pledges its commitment to 100% customer satisfaction - over 1 million satisfied clients - feel confident & secure when doing business with Park West Gallery
*Author of original report: Stiff having difficulty update!
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I was on a cruise in February 2005 and purchased one item from Park West. I was told it would be 6-8 weeks before delivery of my artwork. I was assured that it would be no longer than 8 weeks.
I am now going on 10 weeks, and have been told it may be another 4 weeks by customer service. At that point, I gave them one more week to get my artwork to me -- to no avail.
I am now seeking a refund and being given the run-around. They tell me that it is in the system, but must be "reviewed" and "signed off on" before any refund can be given. They also say if approved, it will take a billing cycle to send it back to my Carnival account (which has been paid off for two months now).
I would warn anyone going on a cruise, unless you want to WASTE A LOT OF TIME in the auctions, going through final billing, waiting for your artwork, and spending time on hold with customer service to avoid this company and enjoy your cruise.
Charlotte, North Carolina
This report was posted on Ripoff Report on 05/04/2005 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/park-west-sea/dover-delaware-19901/park-west-sea-ripoff-run-around-dover-delawarerip-off-report-investigation-park-west-r-141496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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