Parks College ripoff dishonest fraudulent billing Thornton, Colorado

I started at Parks College in Feb of 2003. I signed up for 3 classes. I had a Pell Grant and two student loans to pay for my tuition. I signed up for the on-line classes and was told by the dean of students that my extra cost of $100 per on-line class would be waved because I was lower income. I seemed to be payed in full. I never received a bill or any notice for any money owed.

I finished those classes and signed up for three more. Again I had a Pell Grant and two student loans. And again I was never billed or notified in the three months of class that I had owed any money. After this classes had ended I had received word that my grandmother was dying. I called the school and let them know I was going to have to take the next 3 to 6 months off to take care of my sick grandmother. They said that would be find and as soon as I could get back to school would be fine. With in the next few months of that phone call I received a bill for over $600.

When I called Parks about the bill I asked them for a break down for what I owed the money for. They could not tell me and they me they would send me something in writing. They never did that but I did start paying them what I could afford each month. $20 here $50 there. The bill finally was sent to a collection agent Alliance One. They sent me a letter and It said I owed $419.00. I called them and made the same request about a bill and got nothing, but phone calls every day two to three times a day. I paid them $200.00 total through payment. Then the bill got sent to Sunrise Credit Services. They sent me a letter with the collection about being over $500 and if I request in writing I could get the original bill. I wrote them a letter and sent the $100 check. I explained to them the same thing I am writing here. They sent me a letter back ( with no Bill) that I need to contact them and make a payment right away because there is no agreement made from the about my payment. What does that mean? Do I call this people to get the same run around I have received for the last 3 years? I mean I don't even know what I am paying for!

Heather
Firestone, Colorado
U.S.A.