Complaint Review: Parkwood Pools - Plantation Florida
- Parkwood Pools 6761W Sunrise Blvd. Plantation, Florida USA
- Phone: 954-583-3355
- Web: ParkwoodPools.com
- Category: Pool Services
Parkwood Pools Bruin Clark DON'T BELIEVE A WORD THEY SAY Plantation Florida
*Consumer Comment: They did a beautiful job on my pool and patio.
*Consumer Comment: Bruyn Clark and Parkwood Pools
*REBUTTAL Owner of company: PARKWOOD POOLS CONTINUES TO BE THE #1 POOL COMPANY IN SOUTH FLORIDA!!!
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TO ALL HOMEOWNERS LOOKING TO PURCHASE A POOL WITH PARKWOOD POOLS ***PLEASE BE CAREFUL***
I am not the type of person to go on the internet and post complaints but my frustration level is so high I really had to do this for my own sanity. Do yourself a big favor & do your homework. I thought I was smart but this company, Parkwood Pools and BRUYN CLARK really has it down on how to rip you off. First and foremost, make sure every little detail is in writing, BELIEVE NOTHING THEY SAY. unfortunatley, it looks like I am stuck with having Parkwood finish my pool. Because I am not going to spend thousands of dollars on a law suit because then the pool will end up even costing me more money and take even more time. We already are over 12 months and counting. I STARTED OUT IN THE LOW $20,000.00 mark when I signed and now after 5 required change orders I am well over $30,000.00. THEY GOT ME GOOD.
A very good friend of mine is a retired police officer who does some private investigation work on the side, so we found out a few very interesting things about PARKWOOD POOLS & BRUYN CLARK.
#1 they lie about who they are - just a few years ago they were called SUPERIOR POOLS. When I recently called them to ask them why they didn't tell me that they said that they changed name because of some issues with an old partner but I found out the real reason - THEY HAD OVER 70 COMPLAINTS WITH THE BETTER BUSINESS BUREAU (BBB), that's right OVER 70 COMPLAINTS. So, the same owners and same principals just simply changed their comoany name to hide from their past and it worked. THIS SHOULD NOT BE ALLOWED BY THE STATE OF FLORIDA.
#2 someones criminal record is also public record, so check out Bruyn Clark, not Bruin Clark with an I but with a Y. many arrests. Very unsettling that this guy has been in my home and knows where I live.
ANYWAY, IF YOU DON'T BELIEVE ME, I UNDERSTAND BUT CHECK THIS ALL OUT FOR YOURSELF AND YOU'LL SEE THAT I AM TELLING THE TRUTH.
I AM FORCED TO STAY ANONYMOUS, BECAUSE OF THE POSSIBLE BACKLASH FROM BRUYN, BILL OR PARKWOOD.
This report was posted on Ripoff Report on 09/06/2014 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/parkwood-pools/plantation-florida-33313/parkwood-pools-bruin-clark-dont-believe-a-word-they-say-plantation-florida-1174906. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
They did a beautiful job on my pool and patio.
AUTHOR: StephenB - (USA)
SUBMITTED: Sunday, May 29, 2016
I had my old patio removed and a new paver patio installed by Parkwood pools. They also refinished my pool installing new tiles, coping, return jets, install a new dedicated cleaner line, install new ladder in different location, new skimmer and pump pad with new plumbung in that location. It was basically a complete overhaul. They also raised my pool beam 3 inches. The job is absolutely beautiful. The price was very reasonable and I got 4 different quotes on the job.

#2 Consumer Comment
Bruyn Clark and Parkwood Pools
AUTHOR: Robert Render - ()
SUBMITTED: Tuesday, February 10, 2015
I'm not sure what happened with this person as they appear to be disgruntled however my experience was completely different. Bruyn came to my home many many times and was very patient. After 2 years we finally bought our pool and everything was completed ahead of schedule and with every detail covered. Not only was the pool completed exactly to my order and price but when I had a small problem over 1 year after the pool was completed Bruyn and the owner of the company helped me resolve the problem the same day! I would recommend Bruyn Clark and Parkwood Pools above all other companies. I had my pool build in 2011 and maintained a good relationship to Bruyn to this day and completely trust him.
If you are considering purchasing a pool I would strongly recommend contacting Bruyn Clark to have a pool built by Parkwood Pools. They will build the pool to your exact specifications in the contract. I think the most important thing to meeting your expectations is understanding that if you purchase a "basic" pool it will not look like a custom $100,000 pool. Understand that when building a pool you need to include all details and features you want and are willing to pay for. If anyone has questions regarding my experience feel free to e-mail me at (((redacted))) yahoo.com and I will communicate with you and even give you my phone number to call if you need to ask more questions.
Sincerely,
Robert Render

#1 REBUTTAL Owner of company
PARKWOOD POOLS CONTINUES TO BE THE #1 POOL COMPANY IN SOUTH FLORIDA!!!
AUTHOR: Parkwood Pools Inc. - ()
SUBMITTED: Thursday, October 16, 2014
Parkwood Pools would like to take this opportunity to respectfully reply to a recent "anonymous complainant".
We here at Parkwood Pools have and will always continue to address any questions or complaints regarding our services in a direct, professional and courteous manner. We do not use anonymous, fictitious or desperate means to accomplish this task. Our company is the number one pool company in South Floirda which has earned its reputation, intergrity and workmanship. We have and continue to garner customers via recommendations from current or former clients. We are also, extremely fortunate to employ the top salesman and best pool designer in the Tri-County area named "Bruyn Clark".
As we continue to earn our prestigious reputation it is unfortunate that other similar companies or their disgruntled employees are choosing to make their mark by degrading Parkwood Pools. With the reckless use of social-media such as the internet, this disturbing practice is becoming more and more common. Competitors routinely attempt to defame successful companies in a bid to win over customers; therefore, we here at Parkwood Pools have decided to take legal actions.
We are committed to providing the same top level services that we have always taken pride in. Our focus cotinues to be the customer and our high quality results that we have built our reputation on. We welcome inquiries into our exceptional service records and will be happy to provide you with a long list of satisfied customers. Please feel free to contact any and all resources available to you in order to insure that you get the best quality service for the best price available. We have no doubt that you will be referred right back to us so please make the Right Choice and collaborate on a new quality pool with PARKWOOD POOLS.
***ATTENTION CONSUMERS Any person(s) who complains anonymously, using undocumented information and threatens to take legal action but has already assumed he will lose is most likely a disgruntled competitor.
Parkwood Pools Inc. 954 583-3355
BBB of Southeast Florida 561 845-7235
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