Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1186904

Complaint Review: Part Select - Louisville Internet

  • Submitted:
  • Updated:
  • Reported By: George — Raleigh North Carolina
  • Author Not Confirmed What's this?
  • Why?
  • Part Select Internet USA

Part Select PartSelect.com Would not refund me $150.00 for a part that clearly wasn't the same as the one already installed. I tried returning it to the company and they stated that the part was used and that they won't grant my refund. They will not even give the part back. Louisville Kentucky

*UPDATE Employee: Returned Part

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had ordered some parts from part select for my refrigerator because the water dispenser wasn't working correctly.  I ordered valves, main board and a filter head as the possible causes for this.  I replaced the valves and I was about to replace the main board when I noticed that the main board I received was clearly different from the one I have on my refrigerator.  I put the pain board back into its box to be returned since I never installed it.  I got in touch with the company stating I needed to return that part and they gave me instructions to do so.  So I shipped it back.  Now they have emaied me stating that I will not get a refund because the part was used when I let them know it was never used when I got in touch with them and I even went as far as placing a note in the box with the part letting them know that there part was different from mine and I didn't use it.  They won't even give me the part back.  So, now i'm out the $150.00 but the part also.  Don't do business with this company if there is a possible chance of returning something or you'll be in the same boat I am.  I'd be will to bet this happens alot and they're using the returned parts that they themselves haven't paid for to give to other paying customers which would be ripping them off too.

This report was posted on Ripoff Report on 11/05/2014 05:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/part-select/internet/part-select-partselectcom-would-not-refund-me-15000-for-a-part-that-clearly-wasnt-the-1186904. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Returned Part

AUTHOR: PartSelect - ()

POSTED: Thursday, November 20, 2014

Thank you for your report.  If the part was not installed we can try a warranty on the part.  We will need some more information.  Please contact customer service and we can take care of this for you. Or if you can reply with the order number.

All parts that are rejected for installed are all discard we do not keep them.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now