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Report: #1326615

Complaint Review: partspurveyor - Stuart, FL

  • Submitted: Tue, September 06, 2016
  • Updated: Tue, September 06, 2016
  • Reported By: Golf Course — Alabama USA
  • partspurveyor
    1052 SR5A
    Stuart, , FL

partspurveyor rip-off shipping rates Stuart, FL florida

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I found a good price on parts we needed to fix a few of our golf carts.  I put the items into the shopping cart and went to check out.  The order total was $344.64 - the shipping came up $380.00, the items combined weighed less then 2lbs so I knew something was wrong.  I called to inform them that their shipping calculator was wrong only to be talked down to like I was an idiot. 

I have ordered the same parts 3 times this summer from another source but they ran out of them - I know how much they cost to ship.  Eventually the woman acknowledged there was an error and "fixed" it only for it to now say $38.40.  Okay you clearly want to gouge me on shipping, I see why your price is cheaper than your competitors.  I informed her that the actual shipping from florida to michigan is around $12 and even offered to pay $20 but she basically told me too bad pay it - how about no.

I don't know if she owns this company or is just an unpleasant hired employee - either way BUYER BEWARE they will try to rip you off on the shipping!!!!!

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