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Report: #1338003

Complaint Review: Pathlight Property Managment - Dallas Texas

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  • Reported By: Shortbussurfer — Woodinville Washington USA
  • Author Not Confirmed What's this?
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  • Pathlight Property Managment W Plano Pkwy Dallas, Texas USA

Pathlight Property Managment Berkshire Hathaway Home Services; Home Partners of America Eviction notice for unpaid LATE FEES? Dallas Texas

*Consumer Comment: Where is the RipOff?

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I do not know where to begin; but the final straw was when my family returned home to find an eviction notice taped to our front door. Keep in mind, rent was paid. The eviction notice was because I had not paid the late fees. My rent is $3970. It is considered "Late" if it is not paid on the 1st. So yes, I have been "Late". I also cannot pay by any means other than a wire transfer - my bank waves the fee but Pathlight charges $25 to recive the wire. My banker told me that is unusual. Also, it is important to note that I have NEVER paid rent later than the 15th of the month it was due. My eviction notice was for $628. I could not go on to the portal and pay it online. Since it was the 2nd of the month I tried to pay the $628 but they won't take partial payment; meaning I had to pay $4598 or eviction proceedings were going to begin. When I called the high-school dropout who handles my account he said, "Let me see what I can do." When he called me the next day and asked about the payment I asked how the convo with the attorney went.. "ummm, oh yeah, umm I wasn’t able to get an answer because he had a lot to review." (I have this in an email, but I added the "ummm") Dude, am I getting evicted or not? I have a family. I have a wife who stays at home to help with my disabled 3 year old son. I work hard to keep things together but dealing with this company makes it very tough. I have given serious thought to writing the Seattle Times for help. There must be laws against this type of treatment. I saw one renter was complaining about her hot tub, no offense by my furnace has been out for 3 months. My dishwasher doesn't work, my gas stove has an unworking vent. I have been bit by a spider and suffered for 3 weeks with nausea. and, just last week, we discovered MOLD. Apparently they tried to cover it up with some crappy glue type epoxy stuff. And do not get me started on the customer service. 

This report was posted on Ripoff Report on 11/14/2016 01:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pathlight-property-managment/dallas-texas-75248/pathlight-property-managment-berkshire-hathaway-home-services-home-partners-of-america-e-1338003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Where is the RipOff?

AUTHOR: Robert - (USA)

POSTED: Monday, November 14, 2016

When you signed the lease you knew the due date and the penalty.  You admit you are paying up to 2 weeks late.  So why are they ripping you off by trying to hold you to the terms of the lease?

Do you somehow think you are entitled to "special treatement" because you have a wife staying at home taking care of a disabled 3 year old?  Well guess what there are many people with "special" situations that are able to pay their rent on time and don't go asking for "special" treatment.

It is very common for companies to charge to receive Wire Transfers, the fact is that your bank is doing you a favor by WAIVING their fee to send it.  So this means that they can charge you this fee..they just choose not to. Good for you and the bank, but it doesn't make the receiver a ripoff by not waiving their fee.

As for this wire transfer.  Why is that the ONLY way to pay for you?  They may or may not accept Debit/Credit Cards.  But I can just about guarantee that they will allow you to make an ACH transaction from a regular bank account.  

I really wonder what you expect the Seattle Times to do for you?

 

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