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Report: #1344340

Complaint Review: Paul Blanco -Bakersfield, CA - Bakersfield California

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  • Reported By: Lily — Bakersfield California USA
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  • Paul Blanco -Bakersfield, CA 3105 Motor Center Dr Bakersfield, California USA

Paul Blanco -Bakersfield, CA Accused of detailing my car 1-3 days after driving it off the lot. Bakersfield California

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On Nov.27,2016 I bought a car from Paul Blanco in Bakersfield, CA. Joey the saleman who helped me was great I have no complaints about him. On Nov.30,2016 they called me and asked If I could take in a bank statement. on the way to the dealership a light came on the said "Service Airbags". When i reached the dealership I brought to lthere attention they told me to go statght to Chevy dealership to have it fixed. Chevy made me an appointment for the following week. On Dec.7 I took it in. It was going to cost over $300.00 to fix. They called PaulBlanco dealership, first they couldnt remember sending me there. When they finally remembered they then said they would not pay for it because I had damaged it when I had the car detailed.My husband told them why would we have a brand new car detailed it makes no since. They kept giving us the run around.

          I went in on Dec. 19 to pay the $1000.00 down payment. When I arrived they verified my number which they had wrong. But I also asked to speak to the manager so we could resolve this issue. I spoke to the manager Jerad. He then stated that someone by the name of Chris has been speaking to me about this issue. I informed him that I have spoken to no one If he could please call Chris in. So we can clear up this issue to. He then said Chris was not in. So I told him well I can return when Chris is in . He said it wouldnt make a difference. He then continued to tell me when I drove the car off the lot the light was off. That I must have had the car detailed that got it wet and damaged it. I then told him,that is just stupid who details there new car 1-3 days after buying it. Not only that, he saw that the orignal plastic was still on the floor mats from when I bought the car. He then said "like I said when drove the car off the lot the light was off" I became very upset that I just walked out.

     I have a co-woker that stated the same thing. Im so frustated. Why are they able to get away with this. What are my rights. Do I really have to pay for it or are they responsible for it. I havent even  had my vehicle for 30 days. But yet I already have to pay for repairs. It just doesnt seem fair . 

This report was posted on Ripoff Report on 12/20/2016 09:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/paul-blanco-bakersfield-ca/bakersfield-california-93313/paul-blanco-bakersfield-ca-accused-of-detailing-my-car-1-3-days-after-driving-it-off-th-1344340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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