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Report: #285662

Complaint Review: Payless Decor - Norcross Georgia

  • Submitted:
  • Updated:
  • Reported By: Fort Worth Texas
  • Author Confirmed What's this?
  • Why?
  • Payless Decor 1723 Webb Dr. Norcross, Georgia U.S.A.

Payless Decor Deceptive and illegal advertising Norcross Georgia

*UPDATE Employee: Inaccurate review

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We purchased blinds from this company in April of this year. After exchanging several emails and phone conversations with them we were told our blinds would ship on May 5th. When they failed to ship, the order was canceled. The company then shipped the items anyway and charged our credit card. They have since provided false information to the credit card company who is now saying we need to settle this in civil court. This company advertises on their web site No Questions Asked. %100 Customer Satisfaction. In accordance with the Magnuson-Moss Warranty Act, which states How to Advertise a Satisfaction Guarantee The Guides advise that, regardless of the price of the product, advertising terms such as "satisfaction guaranteed" or "money back guarantee" should be used only if the advertiser is willing to provide full refunds to customers when, for any reason, they return the merchandise. ("Satisfaction" and "Money back" guarantees constitute an offer of a full refund for any reason.{16 C.F.R. 239.3}.) We are seeking a full refund in accordance with Federal Law.

Chulachaser
Fort Worth, Texas
U.S.A.

This report was posted on Ripoff Report on 11/20/2007 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/payless-decor/norcross-georgia-30093-1214/payless-decor-deceptive-and-illegal-advertising-norcross-georgia-285662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Inaccurate review

AUTHOR: Walter - (U.S.A.)

POSTED: Wednesday, May 21, 2008

This transaction was reviewed by the better business bureau and ruled in favor of the company. Unfortunately, this customer is only quoting half and mis-truths in an attempt to unfairly tarnish the company. Please review other shopping engines such as shopzilla if you would like to get a better picture of the quality of our service.

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