Complaint Review: Payless Financial Group, LLC - West Palm Beach Florida
- Payless Financial Group, LLC 4400 N. Congress St. Ste. 203 West Palm Beach, Florida USA
- Phone: 1-561-288-1196
- Web: www.paylessfinancialgroup.com
- Category: Loans
Payless Financial Group, LLC Ripped off, Scammed, Lied to, Used, Robbed, Taken advantage of, Cannot contact them West Palm Beach Florida
*Author of original report: Requested a Refund
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In February of 2014, I contacted Payless Financial Group to help me consolidate my payday loans. They made it sound easy and affordable to consolidate these loans. When I signed up, I gave them all the names and amounts of each payday lender and they figured out how much I would have to pay a month. I was first told it would cost me $136 per month and that they would stay in contact with me to keep me updated on how the loans were being paid.
I was told by Doug Grainger that he would contact me within two weeks to let me know the final cost would be $144 per month. When I didn't hear back from Doug, I called and talked with another representative (cannot remember her name and where i wrote her name down at) and she told me that the cost would be $144 bi-weekly. I argued that Doug told me it was on a monthly basis. I hesitantly agreed to go with them anyway.
I had contacted them on a monthly basis, but got put on permanent hold and could never talk to anyone. Today 7/14/14 I called to get the balances on my accounts and Doug's number was disconnected. So I looked online for a phone number, called it at 6 pm and an automated system answered and said their hours were from 8 am - 7 pm.
I called all my payday lenders to get my balances and told them I consolidated all my loans with Payless Financial Group and asked if any payments had been made by them. The response from all lenders were "there were no payments made"! I am highly upset and feel violated. I would like to talk to someone about trying to get my money back since they didn't do what they said they were going to do. Unfortunatley I cannot reach anyone at any numbers I find for them.
This report was posted on Ripoff Report on 07/14/2014 04:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/payless-financial-group-llc/west-palm-beach-florida-33407/payless-financial-group-llc-ripped-off-scammed-lied-to-used-robbed-taken-advantage-1161980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Requested a Refund
AUTHOR: Char - ()
SUBMITTED: Friday, July 18, 2014
On Tuesday July 15 2014, I called again and finally got a hold of someone and asked why they had not made any payments to my lenders. I was told that no payments were going to be made until they had withdrawn all the money that was needed. I was not told that when I signed up with Payless Financial Group, LLC. I was told that as they withdrew the money,the lenders would be paid so much each month.
I then requested a refund of $1152 (money I had paid). I was told they would put in a refund request, which they did, and that I would hear back from a manager within 3-5 business days. I received an email today 7/18/2014) from a manager named Christopher S.stating there would be NO refunds at this time and attached a copy of the contract which I did not receive when I signed up with Payless Financal Group. The managers email address is cs@paylessfinancialgroup.com, but of course I click on the link and it tells me that the page cannot be found. His phone number is 954-417-6613 and could not get a hold of him.


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