Report: #1270095

Complaint Review: Payless Self Storage

  • Submitted: Tue, November 24, 2015
  • Updated: Tue, November 24, 2015
  • Reported By: Irving — Irving Texas U.S.A.
  • Payless Self Storage

    , Texas

Payless Self Storage Find Another Storage Unit Company if you Value Your Stuff! Irving Texas

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I paid good money for a storage unit and did business with them for years. When we went to get our stuff, not only did we find a rat (which we found in a box!!) had ruined half of our stuff which is bad enough but they had a leak in their roof which destroyed two of our shelves. I took photos of the damage as well as the obvious roof leak and emailed it to them.

The girl in the office thought they should pay for our shelves since it was a problem with the unit itself. But rather than do the right thing they insisted that it was not their responsibility!! A roof leak!! I think $50 a month for a 5 x 10 storage should at least have something as basic as the roof in good repair. Take your business elsewhere. Two $100 shelves ruined. They do not do the right thing for their customers.

This report was posted on Ripoff Report on 11/24/2015 12:46 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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