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Report: #640692

Complaint Review: PaymentOne,Inc - Internet

  • Submitted:
  • Updated:
  • Reported By: Cheryl — Canton Missouri United States of America
  • PaymentOne,Inc Internet United States of America

PaymentOne,Inc On behalf of Real Smart Email The company added A charge of 14.95 on my phone bill, that the line is only used for a fax machine & no long distance with this line. My internet is with another company. No minutes were charged(?), Internet

*UPDATE Employee: Contact PaymentOne

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PaymentOne, Inc  Billing on behalf of Real Smart Email. Charge of $14.95 Dated August 17,2010 at 12:00 a.m. was put on my CenturyLink phone bill. All was unauthorized charges. There are no minutes used with this boguss call. My bill also states in the called to area (Real Smart Ema) This is a fax only line with no long distance carrier. My internet is with another company. CenturyLink states they have no connnection with this company for me to call the 888-238-5118 number listed my my bill. No answer to this number. I never made this call, or contacted them in any way.

I want the charge taken off, this is my personal business. No one should be able to do this.

This report was posted on Ripoff Report on 09/15/2010 12:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/paymentoneinc/internet/paymentoneinc-on-behalf-of-real-smart-email-the-company-added-a-charge-of-1495-on-my-pho-640692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Contact PaymentOne

AUTHOR: PaymentOne Consumer Help - (USA)

POSTED: Wednesday, September 15, 2010

PaymentOne is a billing aggregator which provides billing services to hundreds of companies.



If you are being billed by PaymentOne and have questions about the charge(s) and are not able to reach our client, please contact PaymentOne directly.



Contact PaymentOne Consumer Relations Department by email at Consumerhelp@paymentone.com or calling us at 1-866-262-3591



[Mon-Fri 8AM-4:30PM PST]

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