Paypro Global PayPro Global, Inc liars, cheats, seller beware Internet

This company started charging me monthly fees with a trumped up reason stating all of there merchant clients needed to sign some regulartory form that was sent out to all there customers. We never got one. First fee was $40.00, we called an asked why we where being charged a monthly fee since our contract states no monthly fees. They told us a mandatory form was mailed with our monthly statement which we never seen, we then asked them for a refund, the Customer service representative stated that wasn't going to happen so we choose to cancel this account the same day. We called the other two merchants we use to ask them if they heard of such thing and they stated there's no such thing happening. We completed the cancellation form the same day and sent it back to a Melissa, received a confirmation email stating request was granted, next month we get another bill for $113.00 for monthly merchant fee. We called and got a technical support person this time, they took a look at the account an see exactly everything that was done but couldn't help us and stated he would have to forward this to customer support which was closed, we have yet heard anything back from this company. I guess we are going to have to close our bank account and go with a different bank for this company to stop charging our account or contact an attorney. This is a mess.

Beware!!!!!!

Terrance.

Dear Sir,

We are very sorry that our collaboration had to come to such an end. But this happened due to several reasons:

You have ignored our prohibited list of products that we agree to support according to the terms and conditions of the PayPro Reseller Agreement (Exhibit B). The prohibited products that fall under your category are:

• Financial services and of any type including and not limited to financial advice, all types of trading, 
insurance, currency exchange, currency trading, forex advice and signals, and payment services.

PayPro Global as a reseller in some instances has to make a hard decision to stop reselling a product. In this case we had numerous customer complains in regards to your business and in one instance a customer said that she filed a fraud report to the police in regards to your company. We can't confirm if this in fact happened. Due to numerous complains, we took the hard decision to stop reselling your product, a decision we are fully entitled to execute. 

For more information, you can consult our Reseller Agreement, we are sure you are already familiar with, by following this link

https://www.payproglobal.com/legal/P...ent_Online.pdf

According to your case and the Reseller Agreement, PayPro Global is entitled to close your account without any prior notification (Article 12 a). But we made a few steps towards you and gave you 48 hours to find an alternative solution before we terminated our collaboration.

We deeply regret the fact that you have come to spread misleading information online about our service that so many software and digital goods vendors around the globe keep praising. It would make more sense to contact us if you genuinely wanted to sort this out, instead of spreading unfounded allegations against us, trying to damage our good name. This is why we will not participate any further is this discussion.

Thank you and have a nice day.

Best Regards,

PayPro Global Team