PCS Business Forms Owned By Christina Harris And John Harris Scamming and Lying about Orders and Stealing Money from Customer Credit Cards Ooltewah Tennessee

I work for TrustWave Holdings that the owner John Harris and Christina Harris of PCS Business Forms are referring to and the Owner John Harris has not said the truth. I am in total agreement with pj Chicago/ Global. PCS Business Forms IS NOT CERTIFIED COMPLIANT by TrustWave as John Harris States.

Trustwave Holdings, Inc. makes no representation or warranty as to whether PCS BUSINESS PRINTING systems are secure from either an internal or external attack or whether cardholder data is at risk of being compromised. Trustwave Holdings, Inc. makes no representations or warranties regarding this company's business activities or operations.

We do know of and have info where PCS Business Forms have had complaints against them on activities and operation of the company PCS Business Forms that John and Christina Harris run. Those compalints have stated that cardholder data was compromised and other illegal activities by the company PCS in the complaints.

TrustWave does not endorse PCS Business Forms in anyway shape or form.
TrustWave also suggest that you check them out with the Better Business Bureau and advises that you do business with them at your own risk.

I really could care less about either side as several facts / evidence are not shown to allow a reasonable conclusion. However, one very evident statement made by "Owner" that " Our business is certified compliant by Trustwave. " is not true in the generalize statement - COMPLIANT with what?

- Trustwave (and other reputable firms) in this likely case ONLY validates their "compliance with PCI standards ... basically how they go about "securing credit card data that is stored, processed or transmitted.."

I think it shows how low John and Christina Harris will go to just assume they know who is commenting on them. My real name is Marie and they know very well I worked for them and thats my real name. Why they would lie is sad. I think they just are covering up for their bad record. I feel sorry for them that they would lie and put a persons name on here that probably never worked for them.

They are covering up for their bad reputations. They both need to seek mental help for their problems

They both have a very bad business record and they both have criminal records
Thats one reason why they are so mad at the truth because I quit them because they lied to and cheated and stole from their customers. Also when I worked for them they hardley ever had any calls coming in so they do not have thousands of calls they barely have any calls whenI worked there.

I can provide proof from the background check I had done on them after they started asking me to add items to customers order s which is why I quit them.

I have to laugh at this post by John and Christina. I have no idea who they are referring to in their post that use to work for them, but I hope that person sues them. My real name is Marie and I worked for PCS Business Forms.
They also go by the name Print City USA.


If you check there is another person that filed a complaint on here from Ohio and I am sure many more will. John and his wife Christina have both been in court on Forgery. and Identity Theft Charges. They are both convicted felons and that is one reason among many why I quit them. I myself have no idea how many other people they hired, but I do know that they have hired several people from around the country in different states.. John Harris and Christina Harris still have court cases pending against them. Yes they owe me money but I quit them because of their Criminal Business Practices and the fact that they asked me to put items on orders customers didnot request. I also have a case against for back wages they refused to pay me when I quit them. Also I have a family member who works for Law Enforcement and did a background check on John and Christina Harris and found out that they both have Criminal Records


1-They have hired alot of people to work for them around the country who have access to customers credit card and bank accounts-they have had alot of people work for them at home from other states.

2-One of the alias names used by Christina Harris is Betty Chitty
and she has several more which she uses

3-They have an F rating with the Better Business Bureau :

BBB Reliability Report for
PCS Business Forms

BBB Accreditation
This business is not a BBB Accredited Business

BBB Rating
Based on BBB files, this business has a BBB Rating of F.
Reasons for this rating include:
29 complaints filed against business
Failure to respond to 16 complaints filed against business.

4-They work out of their home and have all the customers credit card files and bank account numbers and info.


I definitely would send this warning to anyone out there:

Beware of buying from PCS Business Forms because the owners John Harris and Christina Harris will steal your money. They are both disgruntled unhappy people that get mad when the truth comes out about them. They will both get the mental help they need I hope and quit lying to the public

These comments are blatantly untrue. We believe the poster is in fact one Donna Ozuna-Trout. Ms. Trout is a convicted felon. She applied for a phone position with us under false pretenses and under a false name. Ms. Trout quit without notice after failing to show up for a shift. Since this time, she has threatened us constantly via phone and fax. She has vowed to try and put us out of business.

If you do a search on the internet for Donna Ozuna-Trout, you will find that she was convicted of attempted murder of her former neighbor by poisoning them. She mailed the neigbor, who was also the town's mayor, cupcakes and soda via the postal service. This was following years of her harrassing her neighbors. National media outlets have reported on this depraved crime. It was especially heinous as the mayor had young children and they could have died from consuming the soda or cupcakes.

Ms. Trout has gone out of her way to try and destroy our company's reputation. She has filed reports here and with the BBB to disparage us. We would gladly provide references for our company to any interested customers. We process thousands of orders a year. If what Ms. Trout claims were true, we would have our credit card merchant account revoked. Our business is certified compliant by Trustwave.

We hope that no one ever must go through what we have with Ms. Donna Ozuna-Trout.

I worked for this company as a homebased job. I was not in Tennesse I lived in another state. I used a USB headset hooked into my computer and logged into the PCS phone system. I started the job believing that they were a legitimate and fair company. I worked for them several months and really had no issues. Then the owners told me that if any customers asked that they were a large printing company located in Memphis Tennesse and that they had warehouses all over the company. I was mainly hired just to answer the phone and take orders. I was also told to tell the customers if they asked that they were a full service printer and did all their own work. I did not like lying to customers and so I avoided any questions I would get. The truth is PCS is owned by a married couple running the business out of their home. They donot have any warehouses all over the company.



The Customer Service Dept is only one person the Husband. They do not do their own printing they contract the work out to a company in Kansas. They also have 2 teenage boys who sometimes will take orders. While I worked for them they would receive orders by fax and phone. The faxed orders would be sent directly to their home fax machine. People were sending their credit card info and checking account info into these peoples home. I was asked on several occassions by the wife to add additional items to customers credit card orders. When I would question this saying I did not remember the customer advising me that they wanted any additional items I was always told that the customer had faxed over to them additional orders. When a customer called in and would ask the status of their order I was able to look it up on the PCS system.



I would verify all the items that were shipped or backordered and the customers would say I did not order any thing additional. I noticed that this started happening quite often and customers were calling in complaining about additional charges on their credit cards. There were even some customers who said extra money had been taken out of their checking accounts. The owners wife would use several aliases on the job. She would use her own name as the customer sales rep. Then she would use 2 other names changing her voice as the managers of the company. The company has sold customer credit card info and checking account info to out siders. I quit them because of their criminal behavior and business practices. They started taking trips after the customers started complaining about large credit card charges on items they never ordered and money being taken out of checking accounts. They never wanted me to give out their names as the owners




Most of the calls I started getting were complaints from customers. I know personally of 12 lawsuits currently pending against them. Also they have a very bad rating with the Better Business Bureau its the lowest you can get F. Heres the link to read for yourself: http://chattanooga.bbb.org/WWWRoot/Report.aspx?site=45&bbb=0483&firm=40001155 I currently have a lawsuit pending against them as well for back wages they never paid I would not buy from them they are a scam and steal your money


Marie Kansas City, Kansas
U.S.A.