Complaint Review: Pedder Auto Group - Hemet California
- Pedder Auto Group 240 Carriage Circle Hemet, California USA
- Phone: (855) 447-4145
- Web: http://www.hemetcdjr.com
- Category: Auto Dealers
Pedder Auto Group Hemet Chrysler Jeep Dodge Ram, Pedder Nissan, Pedder Automotive Rude and deceitful, lied, misled, terrible service, unprofessional, horrible experience Hemet California
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My Story is a long one, so I will keep it somewhat brief and to the point. I purchased a used Ford Expedition from this dealer, which happened to be a personal trade in from a manager that works there. From day one I experienced problems, after problems after problems. When I bought the truck they sold me an oil change package and extended service warranty, which they made very clear their technicians there were capable of repairing a Ford even though they are a Dodge dealership.
So I bought it, and boom...problems! This car is a complete lemon, and as I write this review its actually at their shop being repaired for the 8th time in less than 3 months. It has been in the shop for the same issue with the A/C over 5 times, and now the air bags have gone out in the rear of the truck making it completely inoperable. I have driven rental cars from Enterprise more than I have had my own vehicle!
Besides all of the problems, I am self employed so all of the hours of going back and forth and taking the car to the dealer and getting shuttled around have cost me a LOT of money! I am not "on the clock" when I am there, sitting/waiting, and most of the repairs have left me without a vehicle.
I plan on talking to a lawyer this week in regards to their negligence on the repairs, false claims of being able to repair a non Dodge vehicle, and lies from the manager who sold us the truck about the condition and quality of the vehicle. I am also reporting them to the Bureau of Automotive Repair, as they actually made my problem worse by lack of knowledge of proper repairs.
I now cry when I think about my "new to me" car that I spent a lot of money on purchasing, and took a long time to find. It makes me sick and sad and I have completely given up all hope of it being a safe/reliable vehicle.
I hope that I can help one person stay away from this dealership with my words, I am so beyond frustrated and done that at this point in time I hope I can at least help others. Buying a car is supposed to be a fun and enjoyable experience, and I have spent more time crying about it than I have smiling!
And don't ever tell anyone it's "just a car" and not worth crying about, when you are self employed and only own one vehicle its not just a car! It's a mobile office, its a meeting place, its transportation, and its my lifeline...do not discount how important a car can be to someone.
This report was posted on Ripoff Report on 07/13/2017 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pedder-auto-group/hemet-california-92545/pedder-auto-group-hemet-chrysler-jeep-dodge-ram-pedder-nissan-pedder-automotive-rude-an-1385303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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