Pegasus Airlines flypgs.com Fraudulent actions, took money from credit card with no permission Istanbul, Halkali Nationwide

And so it happen that this is not the first time for Pegasus Airline Flypgs, does fraudulent actions on customers, and well is been happening from a long time I can say as I can see from this link,(((REDACTED))) and as I can see from this other link seems like Pegasus Airline does not even respect IATA rules.(((REDACTED))) and plenty other reviews.
So yes, what is been happening to me is: on the 13/08/2014 I was trying to purchase a ticket from www.flypgs..com with destination London to Ankara return ticket. Unfortunately for me, their website was not allowing me to purchase any ticket, (due to a faulty something) but was still acting fraudulently on my credit card, the website was processing the purchase, with the only issue that at the end of the purchase was appearing: “bank declines your transaction.” So as I didn’t know they were actually stealing money, I tried to purchase another ticket, I remember I tried 3 or 4 times, without realizing they were already taking money from my account. So after 4 times I purchased a ticket with Turkish Airlines, and it did went well. As you know you can’t really see what happening on your credit card statement in real time, you need to wait at least 48 hours to see what you have been charged in the previous days. However, when I realized I was charged from Pegasus Airline for 3 tickets, for the sum of 1000GBP only, without receiving any tickets, I start to call their customer service. Let's say, a really nice customer service, but with the lack of knowing what customer service is (or maybe I have different idea of what it is), they were all trying to help, but no one could do anything useful, ending with “Sir you have to write trough the website, (knowing that is a faulty web site) sending us a request, and we will process it”. So I did, and still after a week, never received a response. So then I tried to call them up, and this time I had something I could refer, my request reference number. Well, the customer service replies to me, we are processing. Anyway this thing goes on for at least 3 weeks, and still no refund, no response, only a bunch of wonderful stories from those well trained Pegaus airline’s customer service. Well, it happen, that after a month a check my credit card statement, and guess what??? I’ve been charged of another 2 tickets, one on the 29/08/2014 78.21GBP and on the 30/08/2014 74.22GBP for flights that I never bought. Ah!!! Now that’s not stealing, I think was my credit card voluntarily giving out money to Pegasus Airline. I’m sure of it, as I’m so generous. So let’s call them up again, and again I hear “Sir there is nothing I can do for you, it’s the financial department that deals with this issue, but you can write trough the website etc. etc.”. So let's write again, and 1182358, 1185733, 1171026 are few of the request number since I started to write, there is plenty more, and all with the same text in the message, a part from the ones dated after the 29/08/2014. So lets call the up again, to count I already spent as for today 70GBP in phone calls. So again: “Sir, I can’t see any of your request, you need to write again to us, or Sir is missing your IBAN or BIC number, which I sent probably 25 times already, or Sir is missing the date on when the accident happened, or Sir is missing the amount of money you have been charged, Sir the financial department is dealing with your issue, pointless to say when I asked a contact for this department there was no contact, but I remember a lady, Niam was her name, so kind she was calling me back on the 15/08, surprisingly when I spoke with her on 20/10/2014 she still remember me and she was feeling so into help me that she was going to do more than the best to help me out, and she did said again, Sir I will call you straight away it with the problem solved, and another one Emre is name, he was even going to refund me straight away and all this wonderful stories. Now, I think although I’m brainless, and as they said I haven’t sent my credentials and stuff, don’t they have an electronic system where all details and things are stored?? Or they still use pen and paper?? I understand Pegaus Airline is not as advanced as any other flight company in Europe, oh no wait I’m wrong, they are way more advanced from any other one in Europe eh eh they can take money from your bank account without even permission… Ah lets say, definitely Pegasus Airline is an advanced and developed company, the best experience you can have in life, I really do suggest to use this company to friends family and every body else. So it seems like that as for today, 70 days after, there is still no answer, no refund, no solution, but wait, MONEY IS NOT EVERYTHING IN LIFE, there is something more awesome than that, there is Pegasus Airlines kindness, their wonderful advices, their professionalism, yes because they do are very professional, they do work hard for their company, so the company can take your money and put in its bank account so it raises more interest, and well yes no considering that they don’t make you even aware that they are taking money from you so you do not worry about it. And so I do really want to thank from the heart Pegaus Airline and all its customer service for the time they spend with me every day at the phone, they fill my days with hope, with sun shine, with beautiful words, I kind got addicted on calling them, I miss them at some point of the day and I feel the need to talk to them, listen their careful advices, so I remind my self in what kind of society I live in. A big Thank you Pegaus Airlines and all your staff, you have been great part of my life recently, I couldn’t live without you, and you are saviors. 
P.S. I do hope you will ask me again my credentials, because I already miss you guys, I really need to hear you again

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