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Report: #796440

Complaint Review: Penelope's Cafe Sun Valley - Twin Falls Idaho

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  • Reported By: Joshua — Ketchum Idaho United States of America
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  • Penelope's Cafe Sun Valley 121 3rd Ave E Twin Falls Twin Falls, Idaho United States of America

Penelope's Cafe Sun Valley Owner Twin Falls, Idaho

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Called Mikey's to repair espresso machine.  They performed basic service and charged over $400.  Machine failed and Mikey's was called to fix.  They did not respond.  Called again and they said they were too busy to check machine.  Inquired when they could service machine and they would not give us a date.  Not a week.  A month.  Or even a year.  Basically, they said they didn't know when they could come.  I the mean time, 50% of the groups on my machine are not working.  Productivity cut in half.  Worse, the machine was making other noises and leaking water.  

Phoned again - left message. No call back.  They don't seem to care.  Will not use this service again.

This report was posted on Ripoff Report on 11/09/2011 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/penelopes-cafe-sun-valley/twin-falls-idaho-83301/penelopes-cafe-sun-valley-owner-twin-falls-idaho-796440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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