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Report: #1361937

Complaint Review: Pennsylvania's Fresh Air Care - Hellertown Pennsylvania

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  • Reported By: Joan — Macungie Pennsylvania USA
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  • Pennsylvania's Fresh Air Care 333 Cedar Rd Hellertown, Pennsylvania USA

Pennsylvania's Fresh Air Care Lying Thief Hellertown Pennsylvania

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 Wade, the owner of the company sent a technician to clean my dryer vent on 1/24/13. He did an excellent job, charged me $ 50.00 and said he would send me a reminder in one year to have it cleaned again. I never received a reminder and did not have them come back until 5/5/16. Wade came to do the the cleaning , I was not home he charged my Husband $75.00. He told my Husband the price went up! Several months after he left we discovered that the dryer sleeve was leaking in the basement. It had been damaged during the cleaning . I called Wade and asked him to come back and fix it. He came on 12/2/16. He blamed the leak on the builder, we have lived here for 24 years and never had a leak until he cleaned our dryer vent.

He said he could fix it right away but , he needed to get some parts and I would have to give him a check in advance because he did not have enough money, he also wanted to be paid for his services in advance. He charged me$273.62 . I did not have much of a choice since I had to fix the leak and I had already waited weeks for him to come from when I first called him. He did fix the problem he created and then proceeded to tell me how I really needed my air ducts cleaned. On 12/21/16 he finally returned ,after I had made many calls to him to tell him that he did not put my dryer back properly and it was shaking and making a lot of noise when I used it.

He only returned my call when I finally left a message saying " I wanted my vents cleaned and I was going to have to find another company ". When he came to fix the dryer he told me that if I booked the vent cleaning then he would give me a discount because I was a long time customer. The vent cleaning would normally be $662.92 and he would do it for $375. He said he had to book in advance because he does all of the work himself now because he has not found that anyone he hires is reliable or particular enough. I gave him a $100.00 deposit and agreeed that he would do the work in early February when I returned from my ski vacation. When I returned we had to reschedule due to an accident I had. After trying all of the phone numbers he gave me, I finally contacted his girl friend who told him to call me.

He finally did on 3/13/16 and said he would be here on 3/15/16 @9:30am .He also gave me another new phone number, this is the 4th number I have for him! He called the night before to confirm. He never showed up on the 15th, he never called to cancel, I have tried to call his new number dozens of times, he does not answer and does not have a voice mail, and the girl friend say's she does not know where he is and she is no longer his girlfriend. I have contacted several reputable and rated companies and the price for a house the size of mine should be no more than $194.00,!!!!! And any reputable company takes credit cards Wade does not. I have reported him to the Attorney General 's Office and The Better Business Bureau!

This report was posted on Ripoff Report on 03/15/2017 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pennsylvanias-fresh-air-care/hellertown-pennsylvania-18055/pennsylvanias-fresh-air-care-lying-thief-hellertown-pennsylvania-1361937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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