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Report: #976293

Complaint Review: Pep Boys, Chino, CA - Chino California

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  • Reported By: Ron Adler — Chino California USA
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  • Pep Boys, Chino, CA 11980 Central Ave, Chino, California United States of America

Pep Boys, Chino, California Striped the oil drain plug threads and did not tell me Chino, California

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On 11/25/12 I took our PT Cruiser to them for an oil change.  They did the work in a reasonable time. The next day I noticed a drip of oil on our driveway about the size of a fifty cent piece.  I guessed that maybe the mechanic just forgot to tighten the drain plug.  I jacked up the car and got under to tighten the oil drain plug.  Guess what... it was completely stripped out.  I went back to Pep Boys.  The service manager on duty had a mechanic put the car on their lift.  He confirmed that the plug was stripped out but tried not to take responsibility.  They put in a bigger plug and told me that the oil pan was going to need to be replaced.  They want to charge me $ 200.00 for a new oil pan.  The mechanic who originally worked in it was not honest enough to tell his boss that he ruined an oil pan by stripping the drain plug.

This report was posted on Ripoff Report on 11/30/2012 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pep-boys-chino-ca/chino-california-91710/pep-boys-chino-california-striped-the-oil-drain-plug-threads-and-did-not-tell-me-chino-976293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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