Complaint Review: Pep Boys Hackensack -
Pep Boys Hackensack HORRIBLE New Jersey
HORRIBLE. We were told a simple tire change an alignment would take 1 1/2 hours just to be fooled for the entirety of that time and still no one had worked on our vehicle. No one had the consideration to be honest with us about the immense delay. On top of that, we were lied to saying we could not apply for a credit card through the company because it was "too late" and then were tricked into believing we applied and were "rejected" only so that finally 3 hours later when we went to pay, another employee was able to get us approved without any pretext of it being late in the day to apply. Finally, we all we needed were our keys, we found out it was nearly 10pm and no one had completed the aligned of our car. So disappointing, and let's not even begin to describe the horrible attitude of some of the employees...
This report was posted on Ripoff Report on 07/26/2018 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pep-boys-hackensack/pep-boys-hackensack-horrible-new-jersey-1453539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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