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Report: #117109

Complaint Review: Perfect Air Ultra - Thane International - La Quinta California

  • Submitted:
  • Updated:
  • Reported By: Hereford Arizona
  • Author Not Confirmed What's this?
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  • Perfect Air Ultra - Thane International www.thane.com La Quinta, California U.S.A.

Perfect Air Ultra - Thane International ripoff product does not work, company has differing ideas of 30 trial period La Quinta California

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I purchased a Perfect Air Ultra on 9/30/04 from these people. It acts like it should be working but does not make any difference in the air quality.

I was told I had a full 30 day trial period fro mthe date received. I received it on Monday, 10/11/04. A full 30 days would be today, 11/10/04. When I called for a return authorization today, the first person i talked to said I was stuck with it because the 30 days ended yesterday.

After I hung up I called back and spoke to Bessie who said I should ahve called in mamy days ago because 30 days was from shipping date of 9/30/04. When I confronted her with the phrase "from date received" she said well yes but I still needed to cancel earlier because the product had to be in their office within the 30 days.

This is crazy!

Paul
Hereford, Arizona
U.S.A.

This report was posted on Ripoff Report on 11/10/2004 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/perfect-air-ultra-thane-international/la-quinta-california/perfect-air-ultra-thane-international-ripoff-product-does-not-work-company-has-differin-117109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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