Perfecter Beauty Products Fraudulent email address, took 2 debits to my account for more money than they should have! location unknown. Not put on website Internet

I made an online purchase of the Perfecter Fusion Styler.  They advertise a 30 day guarantee, the option to upgrad the product, which I did which would result in monthly payment deductions from my debit card.  The advertised amount to be debited from my card was $4.99.

I checked my account this morning to find that they made 2 debits, both of them were for $5.99.  I went to the website and found an email address.  I filled that out requesting that they correct the error immediatly.  The email came back as a failure.  That told me that was a fake address.  There's a customer care phone number.  I did a Google search and it directs you to a lot of links on showing only their product information on another web page.  Being very suspect of that, I chose not to call them from my phone.  I don't want my number tied to whatever systems they're using.

My bank informed me that they can't stop the reacurring charges because it doesn't show as that type on my account.  It only shows as a POS (point of sale) and banks can't stop those.  They can only stop reacurring charges, which I didn't know.

My bank said I should cancel my card and open a second checking account to be only used for my bills and personal use.  The other account should have limited funds in it to be only used for internet purchases.  That way the majority of my money will be protected from scams like this.

I haven't received the product yet and I won't return it because I can't contact them, it's very sketchy about their email address being fake and I phone number tied only to their product on another web page.  They already ripped me off of $11.98!