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Report: #1360095

Complaint Review: Performance Kenworth Houston - Houston Texas

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  • Reported By: Nalco Mule — Angleton Texas USA
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  • Performance Kenworth Houston 6855 North Loop 610 East Houston, Texas USA

Performance Kenworth Houston Premium 2000 warranty Dis-honorable and sells Premium 2000 junk warranty Houston Texas

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Bought 2008 Peterbilt 367 from Performance Kenworth with extended warranty that was sold as a bumper to bumper warranty. 4400 miles later DPF system fails and shut truck down. Call Premium 2000 warranty and explained the problem. Tow to shop and get estimate. Once in shop cant estimate the repair until the computer can be unlocked. Diesel particulate fliter(which was serviced when purchased) has to be cleaned after 4400 miles.This is considered normal maintenence per Premium 2000 . This is not normal maintenance by any means on 4400 miles.

Contacted all parties involved and know one seemed to care. Performance Kenworth and Premium 2000 recieved their money and do not care about about service after the sale. Chris Maranti, Holly Crawford both are not people of their word.

This report was posted on Ripoff Report on 03/06/2017 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/performance-kenworth-houston/houston-texas-77028/performance-kenworth-houston-premium-2000-warranty-dis-honorable-and-sells-premium-2000-j-1360095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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