Complaint Review: PerkStreet Financial - Wilmington Delaware
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- PerkStreet Financial 409 Silverside Rd Wilmington, Delaware USA
- Phone: 866-792-2834
- Web: myperkstreet.com
- Category: Banks
PerkStreet Financial The Bancorp Bank Misleading Advertising, Poor Customer Service, Holding money after account is closed Wilmington Delaware
*Author of original report: Resolution.
*Consumer Comment: You were way out of the loop.
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This bank has non-existant customer service. They had been great up until December of 2013. I lost my debit card and my account was comprimised. I called the customer service number that on their website claims they have a 24/7 Live service and that if you have a question to call they are always open. I called five times between 12/6 and 12/8 and only got a message that the department was unavailable. So much for the live 24/7 service.
I went online and discovered the bank had a online form to close your account. So I did so.
Last Friday my direct deposit did not get changed like it should have so by error the money was sent to the perkstreet account. I e-mailed thier customer service deparment and got this response.
PerkStreet Financial ceased all business operations on September 26, 2013. This email address is no longer being monitored.
This report was posted on Ripoff Report on 12/23/2013 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/perkstreet-financial/wilmington-delaware-19809/perkstreet-financial-the-bancorp-bank-misleading-advertising-poor-customer-service-hol-1109454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
Resolution.
AUTHOR: Anonymous - ()
SUBMITTED: Monday, December 23, 2013
Everything has been resolved.
#1 Consumer Comment
You were way out of the loop.
AUTHOR: Crucible - ()
SUBMITTED: Monday, December 23, 2013
Perkstreet announced their intention to close way back in August. Since their official closing in Sept. you have been doing business with one of the banks that provided back-end account services to Perkstreet. Either Provident or Bancorp. When Perkstreet ceased operations, your account automatically transferred to the servicing bank. You have an active account at one of those two banks and that's where your money went. I would suggest calling the servicing bank directly to get info on your account.
Advertisers above have met our
strict standards for business conduct.
