Complaint Review: Perry's Shoe Repair
Perry's Shoe Repair Damaged boots with a rusty tack left inside Boulder Colorado
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I cannot caution you enough from taking your beloved shoes to this horrible shop. Before I even left my shoes there, another customer was picking up a pair of boots that she had left for repair. They were knee-high leather boots, that had some repairs to the shaft done. While checking their work, she noticed that she could not zip one of her boots. She tried gently sliding it down and back up, then tugging more forcefully. Still, she could not zip it whatsoever. When she questioned them about the completely unwearable boot, they claimed it "would loosen up with wear" and encouraged her to take the damaged boot home. I should have known better then and there, but I left my pair of Fluevogs to have the heel liner repaired.
Not only does it now look horrible and fits differently, but they lifted the sole out and did not glue it back down, rather they left it hanging there, bent and flopping inside the shoe. [continued below]....
Damaging my most loved pair of boots is one thing, but to also be treated so horribly when just asking for my money back is entirely another. I am now taking the same pair of boots to a more reputable cobbler to fix what this one did to them. Please beware.
This report was posted on Ripoff Report on 02/09/2015 09:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/perrys-shoe-repair/boulder-colorado-80302/perrys-shoe-repair-damaged-boots-with-a-rusty-tack-left-inside-boulder-colorado-1207938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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