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Report: #609186

Complaint Review: Peterbilt Cedar Rapids - Cedar Rapids Iowa

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  • Reported By: mssmoody — Anderson Missouri United States of America
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  • Peterbilt Cedar Rapids 9201 6th Street Cedar Rapids, Iowa United States of America

Peterbilt Cedar Rapids Warrenty My Buttt. Cedar Rapids, Iowa

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First repair with this busniess was done correctly with no problems. Since I experience a positive business relationship prior to the second I figured I would return. WRONG!!!   Busted a fuel line on my Cat 425 mechanical engine. When they went inside and took off my compressor they suggested that i replace both lines since the first one broke and the second was on the way. Went to the parts department and asked how much for a fuel and was told 92.00 by the time it got to the service area they added 60.00 on to the cost. Well I wasnt pissed about that either. i got the repair done and was on my way after paying a total of 588.24..Exactly 8 months and 4 days the same two lines busted because as per Warren Cat there were no clamps on these lines. The had vibrated to the extent of busting at the nut. Mind you both these lines were behind the compressor. I broke down east of Fort Stockton, Tx and had to be towed to Odessa, Tx. Thank God for Warren Cat. They were the ones that told me there were no clamps on my lines. Mind you these lines last as long as an engine half the time. My towing cost was 630.00 and a job well done by Neo Pool, the only company to use in that area if yea break down. Cat took pics and told me at least the lines should be covered. When I contacted PETERBILT OF CEDAR RAPIDS, they refused to cover any of the costs at all. If I wanted to stay in this business, during these hard times. I would have at least covered the stinkin fuel lines. This company has a few things to learn about business and most of all about Service...Never again CEDAR RAPIDS PETERBILT.....Bad for Trucking Repairs just be aware anything they do or sell probably wont be covered under warrenty. I wouldnt by a bicycle from em.


 

This report was posted on Ripoff Report on 06/01/2010 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/peterbilt-cedar-rapids/cedar-rapids-iowa-52406/peterbilt-cedar-rapids-warrenty-my-buttt-cedar-rapids-iowa-609186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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