Complaint Review: Pets Warehouse - Internet
- Pets Warehouse www.petswarehouse.com Internet U.S.A.
- Phone:
- Web:
- Category: On-Line Stores
Pets Warehouse poor service slow prossessing On-line Internet
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I placed an order with Petswarehouse.com on 2/18/03 and received an e-mail confirmation on 2/19/03 stating it will be sent. Today is March 3rd and I called wondering where my order was.
I was told it had not been shipped yet! WHAT? Why didn't I receive a follow-up? Also, I was told by the person answering the telephone that I had to wait, up to 48-hrs before someone called me back about the status of my order!
I then stated I wanted to CANCEL my order. Again, I was told someone would have to call me back, within 48-hours because there were other customers wanting to know where their item was!
This is poor customer service and this business should have notified me long before I called them.
Buyer Beware.
David
Orlando, Florida
U.S.A.
This report was posted on Ripoff Report on 03/03/2003 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pets-warehouse/internet/pets-warehouse-poor-service-slow-prossessing-on-line-internet-47662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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