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Report: #1437933

Complaint Review: PGW (Philadelphia Gas Works) - Philadelphia Pennsylvania

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  • Reported By: Jet — Philadelphia United States
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  • PGW (Philadelphia Gas Works) 4516 Locust Street Philadelphia, Pennsylvania United States

PGW (Philadelphia Gas Works) PGW's parts and labor plan is garbage!!! Philadelphia Pennsylvania

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Don't invest in PGW's parts and labor plan.  It pays for nothing.  Last week my water heater broke down and had to be replaced. The parts and labor plan gave me nothing.

20 years ago the plan replaced a broken heater, but things have changed and the cost is the same.  The plan might pay for a washer here, a bolt there, but in reality, nothing. The PGW inspector admitted as much, and I suspect he had received many complaints. He explanation was diffuse--- PGW was the subject of lawsuits,  etc.  Why was this my problem?

The alarming news is that my house heater was similarly uncovered. Rather than pay PGW for a useless product, buy a bucket immersion heater from Amazon for $50 and use a  large plastic bucket. You'll avoid those icy showers when your heater breaks down.  I received no info from PGW about the changes in the plan, but, hey, what's fine print for?

This report was posted on Ripoff Report on 04/09/2018 12:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pgw-philadelphia-gas-works/philadelphia-pennsylvania-19139/pgw-philadelphia-gas-works-pgws-parts-and-labor-plan-is-garbage-philadelphia-penns-1437933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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