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Report: #832869

Complaint Review: pheonix car rental - phoenix Arizona

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  • Reported By: edward46383 — valparaiso Indiana United States of America
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  • pheonix car rental 2934 e mcdowell rd phoenix, Arizona United States of America

pheonix car rental sabans car rental quoted 3 day rental $147 total charges $284.93 . 20% tax $32 shuttle fee$33 ins which I had $27 misc fee. SCAM phoenix, Arizona

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Unbelievable these guys got a real racket going on. Online says save money off airport no airport taxes. My 3 day quote was for $147 airline rental was $234 all carges included. By the time they billed me out the charges were $284.93 for a piece of crap that put me in fear of being broke down in the desert.    A few blocks from the rental yard I pulled up to a stoplight and when I to accelerate it slipped out of gear and banged back in abruptly. I called Sabans and they told me it wasnt to worry. I had a drive the next day 100 miles on way in the desert and didnt sleep well with the worry.  My return was earlier than their opening time so they gaave me a drop off at fasttrack. I didnt see an invoice to charges until my credit card came and I was stunned. I called their "establisment" and they sent me an invoice. Unbelievable all the charges they added witout forewarning.  Fasttrack fee $20, sfe? $12. 32, insurance 32.85 (which I told them i didnt need as my card covers this. $3 pkg(what the heck), 11.99 servicing and cleaning, $2.50 s/c another mistery charge .Then here we go all subject to a 19.55% tax. Unbelievable.

 These people have go this scam down to a science.   They dont explain any charges over the phone they wait till they pick you up ffrom the airport and have you at their mercy. You have to read all the information they have you sign all the small print. Even so you will find at checkout their will be numerous undisclosed charges.   The attorney general needs to get involved in this on these people do nothing but prey on people waiting for them to be off guard so they can Rip You OFF!

This report was posted on Ripoff Report on 02/02/2012 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pheonix-car-rental/phoenix-arizona-85008/pheonix-car-rental-sabans-car-rental-quoted-3-day-rental-147-total-charges-28493-20-832869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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