Complaint Review: Phoenix Technologies - Touchstone - North Andover Massachusetts
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- Author Confirmed
- Phoenix Technologies - Touchstone 120 Water Street, Suite 310 North Andover, Massachusetts U.S.A.
- Phone: 978-552-2400
- Web:
- Category: Bait-and-Switch
Phoenix Technologies - Touchstone Refuse To Issue Refund or Ignore, Issue Refund North Andover Massachusetts
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I purchased DriveAgent and Registry Wizard from Phoenix Techologies and was issued an Order Number of 538478 to me on January 5, 2009. When I first asked for a full refund, then I was given a RMA of 61121. After the amount of time had passed (10 days) from the date of issue (??), once again I requested a full refund on January 2, 2009. My request went unanswered and no refund was issued to me.
On January 17 2009, I once again requested a refund when I didn't hear from the company and still saw no refund issued. This time, my email message bounced and didn't even go through to the company!
At this point, I am totally disgusted and KNOW I have been ripped off as some other consumers. If it were up to me, this disreputable and dishonest company would be put out of business permanently for ripping consumers off of their money when they unwittingly purchase one or more products from them.
Just how many bogus or scam companies is the Internet flooded with these days?
Too many to count is my answer.
(((ROR redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Craig
Amarillo, Texas
U.S.A.
This report was posted on Ripoff Report on 01/20/2009 06:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phoenix-technologies-touchstone/north-andover-massachusetts-01845/phoenix-technologies-touchstone-refuse-to-issue-refund-or-ignore-issue-refund-north-and-414191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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