Complaint Review: Physicians Life Insurance Company - Omaha, Nebraska Nationwide
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- Author Confirmed
- Physicians Life Insurance Company 2600 Dodge Street, Nationwide U.S.A.
- Phone: 800-325-6300
- Web:
- Category: Liars
Physicians Life Insurance Company Physicians Mutual Family Mom died! I'd paid premium in advance. They promised to refund advance premium. DID NOT! USA, Australia, Canada, Omaha, Nebraska Worldwide TV & MAIL MARKETING USA
*General Comment: Resolution requested
*Consumer Comment: Did you receive the death benefit?
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I bought a $10,000 life insurance policy from Physicians Life Insurance Company of Ohama, NE on my Mom in April, 1998 after seeing a TV ad re: "no physical - everyone approved" and getting a mail solication. She was 79, in good health but had no Life insurance. The premium was $119.00 per month. I always paid the premium in advance, never late. Mom died on 5/3/2008.
When I filed the claim I requested at least part of the advance premium be refunded. When the check came there was no refund. I called and spoke to an extremely rude woman. I told her she irritated me and asked to speak to her supervisor. A few days later I got a call from another woman who undoubtly graduated from the same "rude and irritating seminar".
A few days later I received a mailing from their marketing department, VP asking me to buy more insurance. I wrote a letter to him describing my situation. I got a call from a woman who'd gone to the "sympathy seminar" who said they would be glad to send a pro-rated refund but it could take 6 weeks to process.
It's been five months with no more communication, save more mail solications. My husband and I have 3 other policies which we're going to try to cash in. I urge anyone who has any cash value in one of their policies to get your money out and cut your losses. Anyone who is thinking of buying one of their policies should think of what happened to me.
Laura
Mills River, North Carolina
U.S.A.
This report was posted on Ripoff Report on 11/10/2008 06:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/physicians-life-insurance-company/nationwide/physicians-life-insurance-company-physicians-mutual-family-mom-died-id-paid-premium-in-a-389883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 General Comment
Resolution requested
AUTHOR: Jdb007 - (USA)
SUBMITTED: Saturday, March 07, 2015
Did you resolve this issue will the insurance company. I know Physicians Mutual to be an honorable company. Please tell us if you persisted with them and at least talked with a courteous employee. Thanks
#1 Consumer Comment
Did you receive the death benefit?
AUTHOR: dukenukem - (United States of America)
SUBMITTED: Thursday, February 18, 2010
Your report doesn't mention whether you received the 10,000.00 death benefit? If this has not been resolved, I'll advise you from experience that the best way to get results from an insurance company, or most legitimate companies, for that matter, is to send them your request in writing. Send the first letter via regular mail or priority mail with delivery confirmation, if you anticipate an issue with the company. Call them in 5-10 days and ask if they have received your letter. Most times, that will get the ball rolling. If a second letter is needed, send it certified and the receiver will have to sign that they received the letter. If that doesn't work and in the case of an insurance company, write to your state's department of insurance, and include a copy of the correspondence you sent to the insurance company. If the company hasn't heard you before, they will generally settle up, when your state's department of insurance contacts them. Not all states have a "return of unearned premium" policy, but many do. If in doubt, check with your state's department of insurance.
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