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Report: #401687

Complaint Review: Pink Superstore - Eugene Oregon

  • Submitted:
  • Updated:
  • Reported By: Herndon Virginia
  • Author Confirmed What's this?
  • Why?
  • Pink Superstore 465 NE 181st Ave Ste 223 Eugene, Oregon U.S.A.

Pink Superstore - Dan Hansen Paid For Merchandise and have not recieved goods! Eugene Oregon

*UPDATE Employee: No reply to emails so issue refund

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I ordered online at the Pink Superstore a.k.a. Pinksuperstore.com I paid for kids furniture from a reputable vendor which I was familiar with Kid Kraft. I purchased the items becomes most of the items are in pink which is every little girl's dream. I paid over $222 dollars for my merchandise and I have not recieved the items. I have not even recieved so much as a communications note or confirmation of my order. I only recieved a third party reciept from PayPal.

Needless to say, I have contacted this company three times on their website-with no response from customer service. I even had to look up the phone number through the BBB to find out a published phone number of some kind. The President's Name is Dan Hansen. I think someone from his organization owes me an apology and should refund me my hard earned money!

Daniel
Herndon, Virginia
U.S.A.

This report was posted on Ripoff Report on 12/15/2008 06:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pink-superstore/eugene-oregon-97230-6660/pink-superstore-dan-hansen-paid-for-merchandise-and-have-not-recieved-goods-eugene-oreg-401687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

No reply to emails so issue refund

AUTHOR: Pink superstore - (U.S.A.)

POSTED: Sunday, December 20, 2009

Mr. Forrester placed the order for 2 items on December 5th 2008. Shortly thereafter we emailed Mr. Forrester to let him know that one of them was out of stock and we offered an alternative or we would gladly issue a full refund. We did not receive an answer after several emails so 10 days from the date of the order we refunded the entire order. Mr. Forrester received a full refund on December 15th, 2008.

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