I worked at this location/business for approx 7 years. Never in my life have I ever worked for 2 absolutely crazy people. Gary and Lori Wiltse who own this location and another self storage in Pinckney, Michigan are NOT honorable owners, let alone good people. After I left there, was Laid Off due to lack of work...LOL...to be honest about this, I have to admit it was the best thing that ever happened to me.
For those of you to use to come in and chat with me, you know how upset and miserable I was at times. How I was treated like pure trash by them. Constantly expected to do work of many when it was only me there. NEVER would the owner come and help, OH NO, but he would go work all day at the other site in Pinckney because the employee there, Erin was a pathetic, lazy person. She say on the computer all day playing, Oh, and the owner paid for her internet hook up...did they pay for mine...HELL NO!!!
Getting back to when I left. I moved my stuff to Chelsea storage for awhile...Marianneand the owners of Chelsea are absolutely professional and try to work with you on any level. They do not charge you $25 after 20 days of being late...they do not charge you $50 after that and immediately take you to auction...NO...but at Pirates Cove..it was money ...money...money...get that money...charge them...no, don't lower the rent...no...do not give them any specials.....it's called GREED!!!!!!!
I use to tell them...why left the units set there empty when you can rent them out for at least a portion of rent....OH NO...we want the FULL RENT....GREED, but then, let me see...the daughter goes out and crashes her vehicle a couple of times...the Lori herself, by her husbands own admission to me has a drinking problem...he tells me one day after I told him she blew up at me for NO REASON and was cussing and yelling at me on the phone that she was drunk again...and it was only 2:00 p.m. I asked him, does that happen often and he says....More than I'd like to admit.
The owners have alot of problems that run into this business and my suggestion to any of you needing a storage unit...GO TO CHELSEA STORAGE....you won't be disappointed....honestly....I'm just not posting this out of revenge if that's what you think....I'm being very honest here.....good luck people if you still have your stuff there....LOL...your paying out the nose for a unit you can get half price someplace else.