Report: #1398599

Complaint Review: Pizza Hut on N. Eldridge

  • Submitted: Thu, September 07, 2017
  • Updated: Thu, September 07, 2017
  • Reported By: ripped off consumer — Tomball Texas USA
  • Pizza Hut on N. Eldridge
    13750 N Eldridge Pkwy
    Cypress, Texas

Pizza Hut on N. Eldridge incompetent Giovanni Rosado incompetent rude unprofessional Cypress Texas

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Pathetic.... Incompetent... the general manager of the place, Giovanni Rosado , was incapable of working his own register to key in a simple PIZZA HUT GIFT CARD.... so incompetent he couldn't even honor his own company-issued gift card.... then he got rude and insinuated the e-gift card I was using was either a fraud or "out of date" -- even though Pizza Hut itself issued it to me earlier this year and it shows a valid balance on PIZZA HUT'S OWN WEBSITE!!!!!

i asked him to call someone in corporate or wherever to help him with his own company's card, he refused and called his alleged district manager, Carlos Argueta, who either similarly did not know how to ring up a PIZZA HUT GIFT CARD, or didn't care. At this point Giovanni told me I was out of luck even though it was his own ineptitude and thus Pizza Hut's inability to honor their own gift card that created the problem. 

I'd ordered the pizza for my stepson, and by now had wasted an hour and had no food to give him when I got home (I'd left my wallet at home, other wise I'd have paid for the measly $15.00 order).

This inept "district manager" did nothing to make it right, and asked me to leave the store.


as for the "district manger" Rosado Giovanni, he should be fired immediately!!!!

This report was posted on Ripoff Report on 09/07/2017 08:21 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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