Pizza Hut Put pork sausage in my pizza knowing that I do not eat pork and am a strict non-meat consumer! Bardstown, Kentucky

I know Pizza Hut labels it as sausage but if memory serves me right it is actually 'textured vegetable protein'. I believe that's why it's eaten by many Jewish customers since it does not violate their dietary restrictions.

Is this where the term, "SCARFing down your food" originated?

Maybe instead of pizza, she should eat at hamBURQAr (sic) joints. (Hmm, maybe take the "ham" out of hamburger while we're at it)

Amen !!!!!!!!!!!!

Until 911 many people only knew of Islam and Muslim as a word.  Even if I saw someone wearing a scarf I would not think twice about it or associate it with eating pork. 

I think you are seriously fooling yourself if you think any regular fast food place is serving anything that can be considered kosher or halal.  In these religious terms any contact with pork, pork juices and fats, or the tools that handle such things (like the tongs they put the meat lovers pizza before yours in the oven with) make the food forbidden.  Asking for a vegetarian pizza and being understanding if a piece or two of meat gets on yours by mistake due to the nature of the place you're eating in is reasonable.  Expecting a regular fast food establishment to be able to serve you a kosher/halal meal is ridiculous.  Making a big scene and feeling persecuted is childish.  A regular US Pizza Hut is not outfitted to make you a halal meal. 

If your religion is that important to you, you might want to eat at home.  Unfortunately such is life amongst the infidels.  At least you can go home and feel superior.

I work at Pizza Hut (not the one mentioned in this report though) so I know how busy and crazy it can get when quickly making pizzas for hours.  Dismissing all of the religious crap that has been flung around on this report, here's the correct way this should have been handled:

1) OP walks into Pizza Hut and orders the pizza, noting that he is a vegetarian and does not want the pizza to be cut (I used "he" in this scenario due to not knowing the sex of the OP, just wanted to clarify so no one pulled a sexist card here).  This would be a perfectly normal request, even though I don't see why anyone would not want it cut.  There is no need to mention anything regarding bodily function issues.

2) The pizza is prepared, and one piece of pork is accidentally put on it (Ill explain why it's accidental below)

3) You get said pizza and realize there is a piece of pork "embedded" in the crust.
a) If you saw it was in the crust, why did you proceed to swallow it?
b) If you swallowed it, why did you state in a later post that you spit it out?
c) If someone was intentionally trying to "poison" you with one piece of pork, they probably
           would have hidden it below the other toppings, not "embedded" it in the crust
d) If it was indeed in the crust, the person working the cut station that night (person who cuts
            and boxes pizzas) would have noticed it and either removed it or had the pizza remade (if it
            was indeed supposed to be a vegetarian pizza).

4) You become shocked/annoyed/angry/revengeful/suicidal (take your pick) that there is a piece of meat on your pizza.  You call the store and let them know.  They remake said pizza and don't charge you for it.

Now here's the important point:  If the store does not follow what was outlined in step 4 and refuses to remake it or whatever, THEN you post a Ripoff Report that the store wasn't cooperative and was rude.

On a related side-note, what was the cause of the employee being rude to you as you had mentioned in the first sentence of your original report?  Could it be possible that you were also rude to the employee?  Here's why the complaint of rudeness would not lead to them "poisoning" your pizza:

Let's say you complained to Bob (a manager) about Sue (a server) being rude to you.

1) Bob will talk to Sue about the complaint and get her side of the story.  If necessary, disciplinary action will be taken.

2) Sue will probably fret over it for a little bit because you probably did or said something that caused her to be rude to you (or she was just having a bad day and this made it worse).

3) Sue might remember who you were or what you looked like, but only for a few days.  She might also vent to a fellow co-worker that night about the situation

4) Now, when you go back into the Pizza Hut a month later (assuming that you hadn't been back there since as your report makes it sound that way), chances are low that Bob and/or Sue will both be working that night.  Chances are even lower that Bob, Sue or the employee Sue vented to will remember you (unless Sue has a really good photographic memory).

So it is highly unlikely that the pork being put on your pizza was linked to the complaint you filed against the employee.  So why mention it?

I'd like to point out that nowhere in this rebuttal did I mentioned anything related to your religion, beliefs, race, nationality, or country of origin.  I simply viewed this as how a person should handle a situation like this.

Your original post says:

"I went back today and my pizza seemed kay until I realized I had swallowed a piece of pork sausage."

Your later post says:

"Moreover, I did not know and I spit it out when I tasted it and then washed my mouth thrice and gargled with mouth wash and warm salt water."

I suspect you're just as "confused" about the "pork" on your pizza....you're a fraud.

I'd debate this further, but I've got to put on my scarf and go annoy the employees at KFC...later.

Come on. Pizza Hut workers make boo-boos just like everyone else.

I worked in my fair share of restaurants when I was a kid and more than once I've made a similar mistake. Why don't we quit jumping to conclusions here?

And no to take sides, but for crying out loud, look at something before you eat it.

Who really cares or memorizes what your food choices and religion happen to be?  How much "pork sausage" was on this nasty pizza?

How the h**l did you know you ate it in the first place...most toppings, after baking, pretty much taste alike.

I don't think you have any kind of complaint, legitimate or not, you are just posting crap for attention.....It is PURE B.S.

If you have severe food allergies and a religion that prevents you from eating pork...you need to be preparing your food at home. I'm sorry, as many have said here, a minimum wage worker just can't be expected to ensure your food stays kosher. Making the pizzas is an assembly-line process and you can't expect ingredients you can't eat not to get involved in the process with how quickly the workers do their things.

Have you ever worked fast food before? It's an unpleasant, high speed environment. It's easy to make mistakes under the pressure. This is Status Quo no matter where you go to get grub, you get what you pay for, and it's your responsibility to check the food before you eat it.

If you have a special diet, it's even more important for you personally to check what you eat before you consume it. Furthermore, you didn't provide any evidence to prove that your local pizza hut is trying to sabotage you...

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To paraphrase Joltin Joseph Junior of Walnut Creek, White Castle is the BOMB! To NunyaBzNuss , I think you can order White Castle by mail from some locations. Call their corporate offices to find out how. Unless only celebrities can pull that off.

Rik, you outdid yourself this time. I love it!

As for the circumstances that brought her there, again, none of it matters. She had options. People with digestive/dietary issues must take full responsibility for what they choose to put in their mouths. Especially when dealing with allergies or Crohns, etc. They cannot trust or expect low wage staff to keep out forbidden ingredients, or completely clean off cooking surfaces and utensils that may have traces left of forbidden ingredients from a previous order.

If part of a party, they need to seek the okay (if needed at all) to bring their own bagged food from home. To keep kosher, some religious Jews will even carry their own disposable plates, cups and flatware to an event they don't wish to miss, and live off of safe salad items if necessary for a couple of hours. That's the luck of the draw.

NOBODY BUT NOBODY is forced to eat in a Pizza Hut.

Cook your own food - life is not perfect so get over it.

on the place!!!

I almost agree with the OP I know people with Crohn's Colitis can not consume certain meats. Maybe the OP did not have any other alternative or it may have been for a gathering. The circumstances are probably beyond our imaginations. I have IBS and I can not consume sesame seeds and if I even get one single sesame seed on my sandwich I get massive cramps and indigestion. I have been through this area before on their dinner train and to see the old ky home. There is not much there to eat. I wanted White Castles for my husband and can you believe there was none?

Road or Town, don't matter to me. I'm not the one with stomach issues. The OP is, and if she continues to insist on eating in garbage fast food joints, she's asking for problems, with both her digestive system and observance.

Yes, she is entitled to scream if she was accosted or dissed in the joint based merely on her physical appearance or clothes that give away her belief system, IF, she didn't escalate matters by condescending or lecturing the employees about her beliefs and needs.

But the whole deal with expecting such food not to end up with things that she cannot eat is too much. It's frigging Pizza Hut, and this WILL happen there and in all such places like it. If she can't abide meat, she has to go elsewhere, either to eat or to live. She's in a big metropolitan area, less than a 1/2 hour away from acceptable safe alternatives.  If they're too expensive or out of the way, what can any of us tell you, or her? She needs to stick to good ole home cooking.

There are zero vegetarian and/or Halal restaurants inside of the city of Bardstown
- If that is the case then the OP has a great business opportunity.

But until they open up their own restaurant if they don't want to be treated special they need to make a choice to make sure that their food meets their dietary and religious guidelines.

1) Eat at at restaurants that may on occasion make a mistake and can't guarantee that some "safe" food may be mixed in with items that are not allowed.

2) Go to the Grocery Store cook their own food.

You are mistaking it with Bardstown Road apparently. The city of Bardstown is actually 35 miles outside of Louisville. There are zero vegetarian and/or Halal restaurants inside of the city of Bardstown. See here: http://cityofbardstown.org

 " What is it with Americans?"  How do you know we are Americans?  I fell ashamed to even be one right now"  You are not American, it takes more than just passing a silly test or raising your hand to become an American.  You may think you are because you are given a small flag and the right to vote but, you sir are truly not American.

It's a cosmopolitan suburb of Louisville, Kentucky. To the stomach sensitive OP, I hearby do proffer these nearby certified Halal recommendations, at http://www.zabihah.com/c/Central-Kentucky+163

Granted, these may mostly or all serve meat dishes, which seems to be a bigger issue for you than merely adhering to religious restrictions.

However, it does serve as notice that you are not trapped living in some kind of Appalachian trailer park h**l with nothing but Pizza Huts to eat in.

Surely this area has plenty of vegetarian offerings as well. I just googled "bardstown ky vegetarian restaurants" and came up with them.

Like I stated earlier, you cannot protect yourself in any restaurant not designed by default to cater to special needs, certainly not Pizza Huts or any fast food joints. You have definite choices within the Louisville area that are far safer bets, and when all else fails, the supermarket and your own kitchen.

Good luck. Regardless of all this back and forth, we're all serving the same god, whatever we call him. He's not looking to torture you, and neither are we.

I am not throwing hate at this person.  My point is that if it's so incredibly important that no pork is consumed, the OP needs to take control and prepare and consume their own food.  Yes, everyone needs to eat but everyone does not need to eat fast food or even eat at restaurants. It can be done :-)

It's an unreasonable expectation that in a fast food preparation environment, the people there will adhere to all kinds of special requirements.  They may even try to, and it sounds to me like they did, but a piece of pork somehow found it's way into your pizza.

I would not expect that fast food places would be good places to go for special food needs.  That's all. Nothing to do with hate at all. The OP may be a wonderful person (who know) who needs to prepare their own food.
 
Incidentally, you DO expect special treatment, that's the whole point of this report.

i do not eat pork, too. with all due respect, it has nothing to do with my religion because i have none but i am backing this lady who filed this complaint. for me, it's about choice - why i do not eat pork. businesses to me should have only been handled professionally. an employee being rude does not make a good business especially when one rolls eyes at you.

i have nothing further to say but hope this place changes for the good or hire better people! we do not need rudeness in the workplace, after all, repeat customers are what good businesses get!

going to hell, because NO PIZZA is worth eternal damnation, especially a NASTY "pizza" hut one.


IF I THOUGHT there was THE SLIGHTEST CHANCE of this pizza sending me to hell (or even purgatory) I would be wanting some COMPENSATION!

Also there's MUCH BETTER pizza to be had out there!

(1)  Any religion that does not realize your stomach can digest pork and your colon afterwards will excrete is really a restraint.

(2)  Any religion that allows one to eat other food groups but restricts one from one particular food group is really a restriction.

(3)  Any religion that allows one to post something that is not even noteworthy but post that which is nothing is really nonsense in reality.

...And...

...That is why we ask....


What.....

Nonsense is this?

Wow! Many of your comments are very cruel. What is it with Americans? I feel ashamed to even be one right now. Did you ever once try to place yourself in the OP's position? Did you ever once ask yourself "what if I could not eat pork and somebody put it in my food"? "What if I was served cat instead of chicken"? The concept of bigotry is running full-throttle here in America. So sad! In all honesty I bet this is a genuine complaint maybe this is a narrowminded small town somewhere out in the boondocks and the OP is trapped there. I think you all need to stop being so judgemental. If we judge others God will in turn judge us. If you do not believe in God and you believe in Karma then at the same time Karma will slap you in the face. With that said I think incidents like this could really happen nowadays. Since 911 so many people have been targeted and in my opinion it is not right. The OP did not try to make himself/herself special but was just trying to fulfill religious obligations and who knows there may not be any Kosher or Halal markets or pizza joints nearby. People have to eat to live. You all know that already! I think if you can not give her solemn advice then do not comment at all. Most of all quit throwing more hate towards the OPs way it seems there has already been enough. To the OP you need to just relocate and get out of the area you are in. It is not your fault most likely, however, you have to move in order to have peace. You wont be able to live there if you are having issues like this. My wife and I had to relocate years ago due to vandalism of our property after I had been struggling with personal issues. Sometines it is best to migrate to an area for safety. I wish you much success in your endeavors and good luck with this. Also know that NOT ALL Americans are bigots like many people heerin.

I never said I was special.
- You didn't need to your actions were screaming that you THINK you are special.

You told them everytime you went in that you were a Vegetarian because of Stomach issues.  That is NONE of their business, the only reason you would tell them that is because you wanted to be treated special.  This may be news to you but you don't have to be a vegetarian to order a pizza with no meat.

You told them not to cut the pizza and explained why.  Again, the reason you don't want it cut doesn't matter to them.   The only reason you told them is because you wanted to be thought of as special.

You also wanted to be treated special because you wear a head dress/scarf and because of that you think they should KNOW you don't eat pork.

I am also quite amazed at your detective skills.  You swallowed a piece of pork, so we can figure that you did not see it before you did.  Yet you know for a fact that it wasn't in the cheese but they put it into the dough.

Unfortunately there are people like you who are the ones who are in fact racist and intolerant but that is your choice and hopefully one day you will realize this and live a much happier life not thinking everyone is out to get you.  Of course if you don't there is a person down in Alabama who also thinks the world is out to get them that you can get some additional pointers from.

Everything about you, my scarf endowed friend, IS my business, because you made everything about you public business by posting to this public forum.
Bottom line. You want to live by certain religious strictures that you accept are demanded of you by God, then you need to treat those restrictions with far more respect. Stay out of fast food joints where you cannot protect yourself against eating forbidden ingredients. There is virtually no restaurant, in fact, where you can be guaranteed something forbidden won't be served you, no matter what you tell the order takers. And if not that, your food will be cooked in the same fat and grease as forbidden foods before them, and even the fat/grease may be forbidden.
If you live in an area with no food outlets catering to your requirements, then y'all just need to relocate to a friendlier area. To expect fast food employees who don't know or care about your faith from a hole in the head is asking too much.
You chose to split from a more mainstream religion, Catholicism to one not wholeheartedly supported in your area. You need to decide what's more important to you. Having Pizza Hut pizza, living in that area, or properly serving your God.

Quit being d*ks to the OP.  A*holes.

thrice (thr s) adv. 1. Three times.

I never said I was special. I live in a small town.

I am standing firm on my believes. I am happy with the religion that I am and I do not need to accept a new one. How dare you even state that I need to accept a new religion. I never stated what religion I am and it does not matter due to the nature of my complaint I am only here to get advice on the issue not be told what religion I need to go to. I have already been to a doctor about my digestive issue and that is none of your business to begin with. Moreover, I am angry because I know they did it on purpose as the pork was embedded in the crust not in the cheese. there is no way it could be in the dough by "accident". On a side note, you need to be careful when telling people what to do about their religion as you have no idea wat others go through on a regular basis. Nobody told you to change your religion. If you want to be discriminative then do not reply to my comments. I prefer to talk to people who are not bias. I did not say anything. My family is Catholic and I and my children are not and I have nothing against people of other faiths. Therefore, my sole intention here was advice on this topic not to hear mean and cruel things from people. I was given pork, I am vegetarian and that is the bottom line here.

If these kind of trivialities are such a life and death deal to you, you need to stay home and prepare and eat your own food.  This is ridiculous.

Just one of the many reasons I hate all religions.

I keep being drawn back to the very first sentence of the complaint:

"I went to Pizza Hut a month ago and had to complain as one of the employees was rude to me."

What does that have to do with the rest of the story?

But I don't think it has anything to do with eating pork.

I KNOW! I KNOW! (VISUAL EFFECTS: arm raised and hand wildly gesticulating for attention) Let me guess. You observe the religion of peace. Why can't you just state you're a whiny, persecution-obessed Muslim instead of letting others here think you're a whiny, persecution-obessed Jew?

Now all that said, and regardless of whether you're either religion, or Hindu, or whatever, if your dietary restrictions require either Kosher or Halal ingredients, then you need to stop eating at places like Pizza Hut, because there is too great a chance of consuming something you shouldn't, and not even realize it.

Now that you're on such notice, I don't think God, as you follow him anyway, would look too kindly on any more "accidents".
Now if you'd like to accept Jesus, and salvation by grace instead of diet, and no longer fret about such incidentals, then please be my guest and get thyself baptized.

If this is a real report or not, it is a great example of how PC(Political Correctness) has run amuck.

The know my religion by my head-dress
- I thought profiling was a bad thing?  I guess it is only bad if it doesn't play into your agenda.  After all I could guarantee you if they did "profile" and had the nerve to ask instead "I see you are wearing a head dress, does that mean you don't eat pork", instead of just assuming that you did or did not.  I would guarantee your first stop would not have been some Internet site.  It would have been to the closest ACLU lawyer you could find, in order to try and sue them for a Multi-Million dollar settlement.  In fact I would go as far as saying that I bet that has already been in your mind and are probably thinking of doing that well before I mentioned it.

I told them upfront at each visit that I was vegetarian and also not cut the pizza die to my stomach disorder
- Seriously again if you are in such bad shape that your stomach is causing you to be a Vegitarian and they can't even cut the pizza.  You need to get yourself to a doctor ASAP instead of eating heavily processed foods that are probably all over that "Vegetarian" Pizza.

They know my religion. I wear a scarf. Also, they did it on purpose because I know what I go through on a regular basis here. I am not whining I have a genuine complaint here.

You order pizza and give demands on what and how you like it.  You profess your religion as if anyone cares and cry like a baby over a piece of pork sausage.

I think everyone will be grateful if you stop ordering pizza.  I think the pork is the least of your worries.

Charles:
You can never get enough abuse can you.  You go change your name with ripoffreport, and then make more insane paranoid posts regarding how the world is out to get you!!!!

Now Pizza hut is trying to force you to eat Meat!!!!!!!!!

I told them upfront at each visit that I was vegetarian and also not cut the pizza die to my stomach disorder. The know my religion by my head-dress. I am not a whiner and one piece of sausage is quite disturbing for someone of my faith. I can here for support not to be thrown with more hatred. I know the reality of how they treat me here you do not. I was mistreated originally by an employee. She was hateful to me and threw the money at me and never said thank you. I did not have any complaint but that and to top it off undercooked dougy pizza that day. So, before you call me an "overly sensitive whiner" you better come here and see the stuff I go through daily. I only stay here in this town because my mom is very ill and needs me. Bottom line is my town is doing more things to me than this and I am fed up with it! This pizza place did mr wrong and I can prove that!

I have no idea who you are, nor am I interested in who you are. What I'd like to know is what makes you think you're so special that everybody in town is supposed to know you and your likes and dislikes. As far as your religion goes, that's up to you.
I look at it this way, get over it and please stop trying to get people to go along with your likes and dislikes.
You ain't that special!

You rinsed you mouth out thrice?

The OBVIOUS solution here is to NOT EAT OUT!!!

Problem solved!!



Or, LOOK at your food BEFORE you jam it in your mouth!

Just common sense.



But, if you must eat out:



Never complain, or make a scene at any foodservice establishment until AFTER you have gotten your food and plan never to return.Again, just common sense.



Lose the persecution complex. Grow up. Noboy cares about your religious beliefs or how much abuse you think you are taking. Get over it.



Use some common sense here.

You are coomplaining about 1 piece of sausage being on your pizza??

Are you kidding me??

Obviously you are clueless about how those pizzas are made.

Several different pizzas for multiple customers are prepared at once.

The ingredients are all sitting there next to each other.

That 1 piece of sausage could have gotten mixed with other ingredients by an honest mistake.

You appear to be an oversensitive whiner.

And, you never said what the original problem was of exactly HOW someone was "rude" to you.

Waaaaaaahhhhhhhh.

How do they know you don't eat meat or what your religion is?  Are they all psychic?  Are you related to them?  Are you their only customer?  Fast food deals with a lot of customers, sometimes customers think they are memorable but, when you're working you have a lot more on your mind than a single customer.

You could have gotten old chicken and grease like the guy in Report: #781088.

Unfortunately.....

Dave there is no way for me to just "get over it". I am mistreated in my town enough and now they are tampering with my food.  It is not the worst thing that has ever happened to me. I am tired of the things that go on in my town. I only stay here because my mother
is too ill to relocate and I can not take her with me. With that said, I can not just get over eating meat when I have a strong belief that consumption of meat is unethical. Also, pork is forbidden in my religion. As to Mr-Rik it is not a sentence to Hell directly. You are
forgiven if it was consumed by accident. Moreover, I did not know and I spit it out when I tasted it and then washed my mouth thrice and
gargled with mouth wash and warm salt water. I feel like I am being discriminated against and that is what hurts me. I knew they were mad from me complaining on ill treatment and I think this was a revenge.  Also, they had barbecue sauce all over my pizza box.

Did you ever consider that you may have gotten the wrong Pizza or perhaps someone made a mistake when making the pizza? 

Take a deep breath, get over it and move on.  If this is the worst thing that ever happens to you feel fortunate.

should be if you are going to hell now?

But I agree, "pizza" hut is NASTY!

WHO KNOWS what ELSE you got on your "pizza"?