Complaint Review: Planet Antares - Culver City California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Planet Antares 5700 Buckingham Parkway Culver City, California United States of America
- Phone: 310-342-5324
- Web:
- Category: Vending Machine Companies
Planet Antares Don't Buy Antares - Junk Vending Machines Last only six years. ripoff Culver City California
*Author of original report: How to fix your Antares machines:
*REBUTTAL Owner of company: Owner of Planet Antares Machine
*Author of original report: Planet Antares, Culver City, CA 90230 - Manufacturer Repairing Machines
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I have 24 Antares machines. Most of them are less than seven years old. They are beginning to fail like cheap light bulbs.
The problem is that the refrigerator units were designed to be freezers. Since moisture is not a problem with freezers (it stays frozen) they can get buy with painted evaporators. However, when these units are converted for refrigerator use, the evaporators are constantly drawing moisture. This causes them to rust out in six to seven years.
I have tried to get Antares to sell me units to repair my machines. I have had no luck. Also, I have contacted Edina Technical Products, the actual manufacturer. I have had no luck with them either. It looks like they should be able to sell me replacement freezer units for $200.00 or less. These freezers (not converted) sell for less than $200.00 at Lowe's. They just won't do it. It looks like I am going to have to file a law suit big enough to take them out of business.
In the mean time, I am warning people. Don't buy Antares, Orion, Edina, or any vending machine that has a painted evaporator converted from a freezer unit.
David
Scott Depot, West Virginia
U.S.A.
This report was posted on Ripoff Report on 07/12/2007 06:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/planet-antares/culver-city-california-90230/planet-antares-dont-buy-antares-junk-vending-machines-last-only-six-years-ripoff-culve-260331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 Author of original report
How to fix your Antares machines:
AUTHOR: David - ()
SUBMITTED: Thursday, April 10, 2014
Hi,
After filing the report originally, I received replacement evaporators from Frigidaire. These units may or may not be available now. You would have to contact the company to run them down. However, I have managed to repair some machines without replacing the evaporator unit. All that I did was to install a recharge valve at a location on the line at the compressor where the machine was originally charged. These valves can be ordered off of Ebay. Then, I just recharged the machine with refrigerant, the same as for automobiles, 134a, which I bought at Walmart. Use the kind that has a stop leak added to it. This cheap fix has kept many of my machines running for some time now. If you are not comfortable doing this yourself, there are many technicians who can do it for you. It still should be pretty cheap.
#2 REBUTTAL Owner of company
Owner of Planet Antares Machine
AUTHOR: Gilah - ()
SUBMITTED: Wednesday, April 09, 2014
Hi I am an Owner of several Planet Antares machines and now after five years I have been experiencing that the beverage section of my combo machine is not working. If you could provide me with phone numbers of the companies to contact it would be much appreciated. The Planet Antares phone number that I have does not work.
Thank you and I appreciate any help.
#1 Author of original report
Planet Antares, Culver City, CA 90230 - Manufacturer Repairing Machines
AUTHOR: David - (U.S.A.)
SUBMITTED: Thursday, September 13, 2007
I was contacted by the manufacturer, Edina Technical Products, pertaining to this problem. They agreed to fix five of the machines (I had purchased five new from Antares) and send parts for any additional machines that I had purchased used but failed prematurely. They felt that Electrolux (the manufacturer of the cooling unit) may have gotten some defective evaporators from one of their suppliers. Anyway, Antares, Edina Tech, and Electrolux are working to correct any problems that they may have with my machines and any future machines. Hopefully, I am an isolated situation. But I am sure that if anyone else has similar problems, these companies will stand behind their products. Just contact them and be patient.
Related Reports
10:47 AM
05:40 PM
08:11 PM
07:55 AM
08:06 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
