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Report: #1328804

Complaint Review: Planet Cyclery - Internet

  • Submitted:
  • Updated:
  • Reported By: Douglas — Colorado USA
  • Planet Cyclery Internet USA

Planet Cyclery Ripped Me Off Broomfield, CO and eBay Internet, Colorado

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Company sent me the complete wrong item that was mislabeled. After many emails and phone calls to confirm that they indeed had mislabeled the item and did NOT carry an alternative for me, they agreed to accept the return and credit my account.

To date, after 3.5 months of complaining, they still have not credited refund nor sent me the return shipping label.

 

They act like they are going to, but don't actually do it. They seem to know and be working you until it is too late to complain to the credit card company.

 

So, they just jerk you around until you get tired and go away, well, I see that some folks get mad and post reviews all over the place... 

I"m taking to the credit card company and the BBB!

This report was posted on Ripoff Report on 09/18/2016 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/planet-cyclery/internet/planet-cyclery-ripped-me-off-broomfield-co-and-ebay-internet-colorado-1328804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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