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Report: #448585

Complaint Review: Plano Property Management - Schuller Properties - Keri Schuller - Plano Texas

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  • Plano Property Management - Schuller Properties - Keri Schuller 1517 Bayberry Court Plano, Texas U.S.A.

Plano Property Management - Schuller - Mr. John / Mrs. Keri Schuller Lazy, flighty, self absorbed property management company Plano Texas

*Author of original report: Gone the easy way

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I am currently living in a home that this management company represents. After reading report # 448051, which I stumbled on quite by accident, I must rethink staying on with them. One would have to wonder if the actual home owners know of any of the Schuller's lack of productivity regarding the properties they seemingly "represent".

I was promised all sorts of things by the Landlady herself the day I signed on with them. She was in such a hurry to go on her family vacation that she basically ran through the place....now, I know why everything she agreed to was just empty words to get the house leased, pad her money account a bit more & leave for the "holiday" with her children and husband...they had just lost their broker so the Landlady was having to work herself.... I did make a walk through/move in conditions list along with a picture CD of all that I found to be wrong. Out of that list they have fixed two things. And not too willingly either. As a matter of fact, there are several things under code here and life threatening.... I don't think the woman truly has any interest at all in the company her husband built up over the years. It was evident to me that she was over having to do some of the "leg" work until they could hire someone else... You would think too with the economy as it is today that she would make some attempts at honoring her word instead of finding fault with the renter's on the tail end of the last minute of a situation. I don't understand the "slum lord" or in this case the "slum property manager" mentality. I can assure you that the Schuller's wouldn't live here in this house with all that is in desperate need of repair EVER...but its ok for the "renter's" ....
Also it was stated in the rip off report that I read that the Schuller's sold our private information at some point this past year to a company!!!!???? If I find this to be true, (I will be checking immediately on this) I will confront them after I have spoken to a lawyer. I am an excellant tenant who minds my own business & takes care of where I live always. I was pretty shocked that she barely remembered anything she had promised (took the notes on her own pad) and was irritated when I reminded her of her own words by email and phone. The rent isn't exactly cheap in lovely Plano America either....who do they think they are??? There is no way I am letting them keep my deposit...NO WAY.

YES, if anyone is interested in doing business with these folks I would protect myself in every way possible so that you don't get screwed on your living conditions and your deposit upon lease completion.
Thank you for your time...
Regards.

Lbjams
Plano, Texas
U.S.A.

This report was posted on Ripoff Report on 05/04/2009 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/plano-property-management-schuller-properties-keri-schuller/plano-texas-75093/plano-property-management-schuller-mr-john-mrs-keri-schuller-lazy-flighty-self-a-448585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Gone the easy way

AUTHOR: Lbjams - (U.S.A.)

POSTED: Thursday, December 03, 2009

Since filing this report I was contacted by an irrate K.Schuller, from Plano Property Management.  Mrs. Schuller verbally accused me of filing the report then went on to threaten me with legal action in court.  She did present herself in a hurry to get this report taken off the internet or else I would find myself in court for slander.  She wanted to come by right away to face it off with me and gave me 30 days to respond.  I find it very interesting that up to a year plus I hadn't been able to raise anything out of them to come by here or even address she had a previous "arrangement with me" on future repairs.  I had an extrememly tight schedule with family illness and retrieving my things from storage two states away....... and after being threatened both on the phone and by email I simply didn't go out of my way to have her come to the property under those conditions without a witness.  She never once said "let's see if we can resolve the conditions of repair or dis-repair in this case, that are making you unhappy or feel this way".  NO my friends,  it was all about the report and "How dare me"!


She has now fired or released the owner's of the property and is no longer as of November 1, 2009 managing the place I reside.  The owner's family has taken over this task and I haven't met with them yet.  

Final Note:   I am very dissatisfied with the conduct of Plano Property Management, aka:  Schuller Properties, Plano Texas.  Everything I have posted about my dealings with these people, primarily with Mrs. Keri Schuller has been the absolute TRUTH as I went through it.  If it offends her or her company then they should try a bit harder to stand behind their own contracts with the people who would be trusting in their capabilities has good property managers.  Thank you for your time.     
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