Plastic card Experts One Man Operation Internet

 This man has terrible customer service. He does not tell you your shipping and tracking information nor is he polite. His toll free number is not to a big business, it is to him. My order should have been here. He claims his partners designed my VIP cards and they are shipping from Hong Kong.  I  paid almost two hundred dollars that I can not afford to lose out on trying to better my own small business. He does not even respond anymore. I don't know what to do.  He is a middle man from what I understand which I could have just went straight to the real company. Wish I checked up on this so called business before I sent my money. He actually sent me designs of what my cards would be like. I'm so frustrated.. Lord please put this man out of business and help everyone he has encountered.