Complaint Review: Platinum Heritage Safari Dubai Rip Off! Ants in food! CEO Adam McEwan Should Be Fired. - Motor City, Dubai
Platinum Heritage Safari Dubai Rip Off! Ants in food! CEO Adam McEwan Should Be Fired. Fed Us Ants! Motor City, Dubai
*REBUTTAL Owner of company: Ants in the desert?
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Be prepared to be wowed by what you can see (land rovers, etc), however, be prepared to eat ants. Three different times we told them that they were ants where we were sitting and that there were ants in the bread. Three different times they moved us and three different times they kept bringing us ants to eat. okay I get it, it's dark, maybe we won't notice, but come on! Don't make excuses that that's the environment that we live in.
Nobody said the environment that we live in is a good excuse for us to tolerate ants in our food. When I finally said enough is enough, we will just leave after three failed attempts and forego the entertainment, the company proceeded to keep my fees. I requested the refund, and they granted me a 10% refund.
Come on Platinum Heritage Desert Safari! I could have made a huge deal in front of all your guests and let them know they are eating ants. You proceeded to charge me 90% for that screw up. I refuse to stand down; you should give me every dime back.
Your CEO Adam McEwan, who knows me, should have sent me an email with an apology along with a full refund and a free invite to another safair for my whole family to show me what the quality of service is really like at Platinum Heritage. Fix the issue and get a sanitary cooking and and serving environment! Ridciulous!
This report was posted on Ripoff Report on 06/18/2018 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/platinum-heritage-safari-dubai-rip-off-ants-in-food-ceo-adam-mcewan-should-be-fired/motor-city-dubai/platinum-heritage-safari-dubai-rip-off-ants-in-food-ceo-adam-mcewan-should-be-fired-1447862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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