Platinum Member Dba Fortress Secured Inc Aka Consumer Bill.com Apply for loan, get automically signed up to have your bank account overdrafted again and again by the same company. Unverified Nationwide

I applied for a loan online. A few days later, I get an overdraft notice from my bank. A company named Platinum Member DBA Fortress Secured had charged me $39.95 I go online and begin a chat (which I still have saved on my laptop) about this charge because I couldn't get them on the phone. The website is Consumer Bill.com.

So, I explain to the woman that I didn't sign up and want refunded and that they are stealing from me, and I'm broke. She informs me that I did authorize it. After battling with her for a few minutes, she informs me she can "cancel" my membership but I wouldn't receive my money for 30 days in the mail. I ask for other contact info so I could talk to management, she gives me just a first name of a manager named Justin. I ask for his extention, she says she does not have to provide me that information.

She did however tell me that I should watch whom I give my information to on the internet. We taunted each other for awhile, me because I really needed my money (I have 4 kids and she should have felt a little bad!)and her, because she does it all the time. She told me alot of people call and want a refund and so on. The chat ended when my connection interrupted or we would have went on forever. So, I did get a cancellation number, but my 30 days has came and went, but I never received my money.

Oh, I almost forgot, a few days later, they charged me even more money $50, for another one of their companies: Goverment Grants members, I just reported them to my bank and closed the account. It was pointless, and I didn't feel like another chat!

Pissedoffmotherof4
Steelton, Pennsylvania
U.S.A.