playerauctions and playerauctions.com Won't honor service, account stolen Won't honor service, account stolen Internet

I bought a game account on Dec 4, 2011 from another member of playerauctions.com. It was played up until Feb 2012 when I allowed the subscription to lapse out thus ending my current playing period. I went back on May 8, 2012 to reactivate said account but no longer had access to it, despite many attempts at regaining access through the publishers web site. After trying to contact the original owner and getting no response, I filed an "account reclaim" through Player Auctions website on May 9, 2012. I filled out the web form in it's entirety, answering truthfully and to the best of my knowledge. Later on that day Player Auctions changed the status of my claim to "Completed. Unknown Reason without compensation." without even making any contact with me or the seller. Some hours later after that I received an email from account@playerauctions.com asking for the same information again via email. At that point I relayed all the same information I filled out on the web form. I recently received an email stating they're just now trying to contact the seller, and that I should try as well, despite the fact the seller has yet to reply to any of my previous esquires. From the sellers feedback history I can surmise on my own that they did in fact regain control of the account in question. First being they're not responding, and second recent purchases point to the obvious. PA is dragging their feet and obviously have no intentions of making the payout / crediting my account.